of our customers leaving a review rated our service good or excellent.
The staff are always friendly and professional.
My agent (Zara Street) found me my perfect holiday, and she dealt with my questions and concerns efficiently. I would recommend Hays travel to my family and friends
Sophie was very helpful and everything was done for us. Friendly but professional.
You were recommended by Mrs Ingledew and we will certainly come back next holiday. Ruth Cook
Leah Lambourne is efficient, effective, has superb customer service and meets the needs of the client. She is a joy to deal with.
The staff in your shop were very helpful and friendly. Especially Laura
I was extremely happy with the service that was provided to me. Claire was very helpful and knowledgeable and am very much looking forward to my holiday in August 2019.
Happy with service received as always
Michaela very helpful and looked for best deal for us.
First time I have booked a holiday with you so pleased with the help I got the lady was Nicole she really put herself out to find things for us. It was so nice to go into your shop and have lovely staff there to help you once again Nicole really put herself out for us and I would like to say a big thank you to Nicole again I will be booking with you again.
Very helpful and knowledgeable - thank you
Excellent service as usual
As usual, efficient and courteous service!
Very pleasant booking a few days away with Charlie. She was very helpful and made it an easy experience. 10 out of 10.
Used hays in the past and always have an easy, uncomplicated, pleasant experience
As always excellent service
Friendly and helpful
the service that we received was excellent, the sales team were very good and give us the time and quality service that we expected.
Greeted with smiles as soon as you go through the door. Assistants listen to what you would like out of a holiday. Also there is good team work in the shop.
Excellent comms on messenger and informative, never booked before so really looking forward to seeing what to expect ! only 375 days to go ! ha
cost paid was more than the price we got on line with first choice other than this booking was a very easy process
Darren is always ready to find the best deal and keeps us informed 😔
Very good very pleasant helped us find a holiday to our needs will be returning to rebook further holidays thank you
Checked out lots of options to get the best holiday for us
Shelana in the Andover office was delightful and so helpful in booking our holiday to Madeira in September. We were extremely pleased with the service Hays Travel offered and will always use them for any future travel plans.
Amazing experience. Beckie and the team worked hard to get what I was looking for. I will be recommending the new Hays Scarborough store. Well done!
I have booked my last couple of holidays with hay's and I have used Alice she has been brilliant and really helpful I will be using them in the future and always ask for Alice
Charlotte was very hrlpful
Cheerful and efficient.
Very helpful and great deal on an all inclusive holiday
Cath went out of her way to find me the perfect holiday she was very patient and Helpful and answered all of my questions honestly. Can not fault her at all! Thanks again cath
For 4 or more rooms please call our Groups Team on 0800 408 4037.