of our customers leaving a review rated our service good or excellent.
We appreciate all the hard work from the team at Connahs Quay and return there as we trust them with our holiday care. Thank you!
Friendly service, very helpful and informative
Good communication, very helpful
very good gust what I expect from hays thank you ken
always helpful and pleasant. ready to find the perfect holiday for us.
Karen was pleasant and efficient
ALWAYS FRIENDLY, COURTEOUS AND EFFICIENT
SPECIAL MENTIONMFOR BECKY
Very pleased with service and effort put into the booking
We had a number of queries regarding cruise arrangements but all were resolved and explained in detail which made us confident to pursue a booking. Various choices were given to us with differences fully explained. Having inquired on our first visit we returned the following day to book and we felt fully confident with the staff that dealt with our booking.(Michelle and Nicola at Westhoughton branch). All the confirmation documents were sent to us within a couple of days and everything now seems in place. This has been a non-stressful experience compared with trying to book as an individual. I would definatley use Hays Travel again and would recommend them.
Sarah always gives excellent service.
All of the team at Durham are so welcoming and friendly. So efficient and get to know exactly what you want.
Brenda was exceptionally helpful, diligent and timely in her responses, the level of ownership she displays in her role is impressive.
Brenda was the kind of person I would have wanted in my team before I retired. Thank you for your input Brenda
All my questions were replied to quickly and detailed explanation given in the responses. Jackie kept me informed of all developments and options available to enable me to make the right choices in relation to my cruise. I like to be fully aware of what is going on and I was pleased to be given frequent updates with detailed options presented to me. I cannot thank Jackie enough.
Jo, as ever, exceptionally helpful. Thank you Jo!
Teresa was very easy to talk too, answered questions and make the booking easy. Many thanks.
You can always depend on Hayes Staff to give you help and good advice when booking a holiday. Thank you again Emily
Jane at the Chichester branch was very helpful and spent a lot of time booking the holiday we required.
As always smiling helpful service and every effort made to deal with all your queries
Due to the curse of the single supplement, Abi had to show great tenacity and resilience with what proved to be a very challenging booking.
By her she hard work got me holiday that i had always wanted, when i was ready to give up. I cannot thank her enough and hays travel should be grateful they have such talented person working for them thank you Ivan.
Katharine was responsive, friendly and happy to answer all my questions . I would highly recommend her to others wishing to make travel arrangements.
Friendly caring informative
They went that extra step
Knowledgeable and efficient! Big thumbs up!
Very good,well impressed.
I would not book my holiday any where else and if I can it would always be Emma who booksthem she so very help full xx
Excellent service and very helpful advice will definately use Hayes again and recommend them .
The service we rec from the staff at Ellesmere Port was brilliant, in particular Clare who ensured we chose the correct hotel for our needs
The experience could not have been better. The service I received was excellent.
Very polite service and listened to our needs and catered for them
Always excellent service very friendly staff very knowledgeable great service from ellie and also fayed will continue to use hays for our holidays thanks
Great service from Becci
For 4 or more rooms please call our Groups Team on 0800 408 4037.