of our customers leaving a review rated our service good or excellent.
Excellent service and price.
excellent service. Highly recommend staff especially Samantha.
I spend a while trying to book a P & O cruise on line without success. I immediately rang Hays in Newport and was very quickly dealt with by Kim Morgan. She knew exactly what we were looking for and booked the cruise we wanted. She was extremely polite, very knowledgable and ansŵered all our queries with confidence.we have normally used Hays Travel for all our cruises and will do so in the future.
FOUND STAFF HELPFUL AT ALL TIMES AND WILLING TO FIND ANSWER TO QUESTION ASKED
Excellent service from Patricia Keen. Extremely helpful and professional, an asset to your company!
We couldn't have asked for better service from Leanne Meakin! Thank you
Would not book holidays with anyone other than Prenton Wirral branch.They are fabulous
Very friendly and helpful
I would rather book I shop face to face than on the phone thanks Colin Baker.
Greeted by friendly, smiley staff. Very knowledgeable and helped book the trip of a lifetime to New York for me and a friend.
Staff had very good knowledge of the area we were looking to go on holiday and offered very helpful and constructive advice. Would definitely use them again.
Great customer service , polite. Helpful a pleasure to deal with. Everything explained.
The girl that arranged my booking called Erin was absolutely brilliant and had everything sorted prior to my arrival. Explained everything in detail and couldn’t have been more friendly!
Asked for a quote for travel insurance, which the advisor promised to e mail to me.
I am still waiting!!
Simone was very knowledgeable and efficient. Had our holiday confidently booked quickly and easily. Customer service was brilliant and definitely will be returning to book our future holidays.
Excellent service by Claire as always
There has been a change to the team at the knaresborough branch but the standard has not changed at all and is still excellent. They took the trouble to get the best possible price for me and it was certainly worth it and much appreciated. Thank you very much. Mike.
Brilliant personal service
The service we had was very efficient and the sales rep was very helpful
As always very helpful and friendly
Very professional and efficient a pleasure to deal with, many thanks
A very efficient and friendly Apprentice Advisor Miss Caera Rumsey at Hays Travel, Chichester.
She listened to all our requirements, and explored every avenue to give us the peace of mind and the satisfaction that we were getting the best deal for what we wanted.
Very friendly and helpful
I cannot praise Michelle enough! We had so many things that we wanted checked off and somehow she managed to tick them all! For a great price aswell! Haysbtravel will definitely be our first stop for holidays in the future! Thanks again Michelle and sorry for being such a pain!
Always listens to the type of holiday we're looking for and goes out of her way (Karen) with lots of choices price wise and accommodation until we are satisfied . Understands our needs as a family and let's us know if the place we are thinking it's suitable . Doesn't give in until we're happy😊. In a non pressurised way though.
Recently had our flight to Paris cancelled due to snow.Travel agent Vicky has been very helpful in rebooking transferring this trip for May.
Seen an advert on Facebook enquired and got a very speedy response!! Fran was very helpful and we booked there and then for our honeymoon
The lady was realy Friendly and help full with. Any questions I asked
For 4 or more rooms please call our Groups Team on 0800 408 4037.