of our customers leaving a review rated our service good or excellent.
Very accommodating and helpful.
I have booked with Rachel Lewis before and her customer service is second to none she is both proffesional kind and caring it’s akways a pleasure to speak with her x
Pam was very professional in booking our next cruise. Thank you.
Very helpful staff nothing to much trouble
Holiday had gone up in price in the few days that we where thinking about it. But kelly ryan managed to get us an even better deal for next year ! Wouldn't book with anyone else
I definitely say people buy people I popped into your store yesterday with my daughter to try for the second time to book a holiday with you.
I was met by an amazing young man called Ivan,who from start to finish was truly fabulous in every way.Theres not enough words to say how great he was ,fab personality really interested in what I was looking for and we booked our holiday within 20 mins and we came away extremely happy.Hes definitely a credit to your store.
Best deals around
Carmel was a delight to deal with. We didn’t really know where we were going and she wasn’t put out at all. Nothing was too much trouble. Volunteered plenty info was was most helpful on all our questions. Could do with more Carmel’s in the work place.
Jessic was brilliant and sorted out my flights, hotel and transfers to Rome in no time!
Lucy from the Cramlington branch spent a great deal of time with us, explaining the ins & outs of cruising --she took time to find the best cabin for us, along with explaining the extras involved-- this being our very first cruise. First Class service-- which we have always received from Hays travel. Thank you very much Lucy!
Excellent service,great staff easily the best travel agent in the North East.😁
The service we receive in the Ashington branch is second to none.We book all our holidays there
Everything was processed and dealt with quickly and efficiently.
Lara at the eastliegh branch was excellent nothing was to much trouble, so much looking forward to our holiday, many thanks Richard and Jill
Once again an excellent service given by helpful friendly staff. Wouldn't use anyone else to book my holiday with.
A great experience and excellent service as usual
The Jarrow girls go beyond and some to get us a great deal
Kristina Dawson was fantastic she was patient not pushy and spent hours looking for us the perfect holiday she is very good at her job and and asset to you.
Very helpful and efficient staff. First time using Hays Travel, I usually book with Tui.
Vicki always gives good service,excellent knowledge
All the team at the Scarborough shop are friendly, knowledgeable and go the extra mile to make sure you get what you want when booking your holiday and Justine was excellent at finding and sorting out our latest choice. We highly recommend Hays Travel at Scarborough
could not be more helpful and not pushy
Amazing service wouldn’t use any other travel agents.
Hays travel Exmouth are the best.
Brilliant service from Mandy. Will be back again thank you
The girl who looked after me went out of her way to help make the holiday better for us as we are travelling with my 81 year old mother
Always get excellent service when we book our holidays
Very good customer service polite enjoyed booking with you
Lovely service , very helpful
I dealt with Julie Terry who was extremely helpful and very professional. I would not hesitate in recommending Julie to everyone. Thanks you very much.
Julieanne could not have been better, so pleasant, friendly and happy. Worked into her lunch hour to make sure we had everything we had asked for.
For 4 or more rooms please call our Groups Team on 0800 408 4037.