of our customers leaving a review rated our service good or excellent.
the lady who looked after my brother and me was tip top if i remember rightly she was the manager
Emma Langston was fab! Friendly and always a message away. Told her what I was looking for and in no time at all she’d found exactly what I was after.
Jamie was very helpful and made booking my holiday so easy .
Would highly recommend . And will use him next time l book .. 😊
Very helpful and very thorough .
Tim, who was gaining work experience gave good customer service and was a
Pleasant young man to deal with -- as was the branch manager Kevin.
Thank you both
From entering shop to leaving the service was excellent
Extremely helpful, friendly staff - particular mention to Michele Creaser. Very happy with the service we received and the price of our holiday. Will definitely recommend to friends and family, and will book again with you in future.
Hi service was very goood and I got what holidays I wanted got price I wanted
Kath Mcdonald was absolutely brilliant - I do not normally book through a travel agent but it has been a great personal experience.
Helen is always very helpful,friendly and always gets us the best deals.
once again thankyou service was wonderfull
Very helpful and friendly staff
I had previously booked a holiday with Emma and was very happy. Once again I have been extremely happy with all the help and advice that Emma has given me and am very much looking forward to my holiday
The lady we booked with was the most helpful and pleasant young lady I have ever come across also her College was great as she had just been to where we were looking to book and her info made our mind up but honestly it was a Thomas cook holiday and they price matched yourselves but because of the great friendly service we got we came back to book with yourselves she is a credit to your company please pass on my feedback thank u xx
Very friendly and extremely helpful, thank u
Great staff very welcoming
Sophie was lovely from the Fulwell branch and very quick to sort my booking. Thankyou
Kaye at the Metro centre was our rep and she was excellent
Quick and efficient service .
Have booked a couple of trips with jess now, she is always helpful, friendly and makes sure she gets you exactly what you want. I will be booking again with jess in the near future.
Sophie was amazing
quick and easy - love it
Superb customer service.
Absolutely love this branch! The staff are always super lovely and the service is amazing! We always use this store to book our holidays now and won't be going anywhere else! Definitely takes a patient member of staff to put up with me and my husband and we always just have such a laugh! I recommend this branch to everyone I speak to about holidays, the girls are just lovely!
very helpful very polite will definitely use the rep for our future bookings
Wouldn’t ever touch this company with a barge pole again. Worst customer service I have ever experienced by one particular employee of the company.
nice easy polite third holiday this year
As usual the service was first rate...Thank you again Marie
Angela has been brilliant with me and helped so me so much.
The staff in the Redcar office are always very helpful, and again assisted my wife to find the perfect week away in Venice, at short notice.
Roger McCauley -Smith
For 4 or more rooms please call our Groups Team on 0800 408 4037.