of our customers leaving a review rated our service good or excellent.
great got us just what we wanted at the price we wanted and the hotel we asked for could not ask for a better service ***** all the way well done
Friendly staff,very helpful.
Rob smith handled my booking Excellently
Friendly service and helpful advice.
Julie was extremely helpful and patient!
The advisor was really welcoming and pleasant. She provided me with lot's of options and felt she really understood our needs. Excellent service.
As usual the service from Hays in Sunderland was Perfect! Thankyou Hayleigh Thankyou Hays!
Very pleasant staff. Had details requested ready for me when I came in. Understood the product.
Sarah was fabulous. listen to what I wanted and didn't fail to disappoint. Personal touch and nothing to much trouble
Not so keen on the orange decorations, there is corporate identity and then taking it to extreme...!!
Perhaps just one feature wall would be sufficient
Friendly and helpful.
Alice was extremely helpful and very courteous.
Good Service. The travel agent (Hannah Bailey) was very pleasant and polite
Superb service as always
excellent service heidi was very helpful ,and incredibly knowledgeable at her job ,all in all no complaints from me thank you
Good communication and service
very helpful with good information
and polite and friendly
Really happy with the service. Nina was really helpful and help is understand everything about the holiday.
Very helpful and informative.
Would book with them again.
Once again excellent service from the Thirsk branch.
Informative and friendly service, nothing was to much trouble
Always excellent service from Tara
Be helpful to know when I might get contact from the airline re checking in / baggage allowance etc
Excellent knowledgeable staff great services ce
Excellent service easy going focused knowledgeable staff that is why I keep going back to the same shop
Excellent customer service by Christina Walton. Very knowledgeable and very efficient.
As always Julia was helpful and went above and beyond to sort out our trip to Rome
Very helpful and pleased with the service! Nothing was too much! Got a holiday booked bonus!
Lisa was easy to talk to, happy to through options for different hotels with us instead of just trying to push for the first one on the list. Explained options with flights & answered our queries re: luggage very well. Always used Hays to book our holidays & will continue to do so!
For 4 or more rooms please call our Groups Team on 0800 408 4037.