Hays Travel Reviews

Staff are always polite and friendly and give 100% when finding you the best deal to suit your requirements

Great service

Nathan was very helpful and checked out all the various possibilities for our holiday efficiently. Thank you.

Liz was helpful interested and answered all of our queries - a great start to whats bound to be a perfect holiday! thank You.

Joanna made us feel very comfortable and relaxed .. was very helpful to us , especially because we didn’t have a clue where we wanted to go. She made us laugh and smile from start to finish

Holly was extremely patient and thorough in her pursuit to find my daughter and I the best holiday.

Very friendly, helpful and got us the best price

Excellent service and an extremely good price for 14 nights away

Superb customer care by the manager of the Blyth branch

Excellent service . Girl was so friendly and wanted my sister and I to have the best holiday in Malta she could find as we have never been there before. She was very patient while we made our decision.

Good service

Brilliant service and great customer service lovely and approachable thank you

Absolutely brilliant service from jo...she did loads of ground work for me and did it in in a very quick time...booking was really smooth and a great price to....highly recommend and great little extra with offering to personally drop off ticket as a surprise for my wife....personal touch that goes above and beyond

Thank jo

Excellent service as always, I wouldn’t book anywhere else.

I moved a hundred miles away to live in Scotland yet the service Hays Travel offers is so good I continue to book my holidays with them, year after year. Can’t be beaten on service or value. Keep up the good work Hays Houghton Le Spring

Excellent service from Megan, very friendly and helpful.

Very friendly and knowledgeable staff guided us effortlessly to find just the holiday we were looking for.

Always a good service

Jessica was very friendly and down to earth.

Sammie was brilliant x thank you

Nothing was too much trouble - the holiday advertised on the Billboard that drew us in involved flights from Gatwick. Danny not only found us flights from Manchester but a better deal as well.

there is no way that we could have found the holiday deal on line that we have made the booking for

Staff very helpful to us and were very patient with elderly customers as we are.

Again, Caroline has managed to find us a holiday at short notice. Thanks Caroline !

Found Kelly to be very helpful friendly and professional.
Have used Hays before and will continue to use your services.

2nd holiday booked with Hayes Jenny is wonderful can't help you enough. Takes all the messing out of trying to do it myself on line which I'm not very good at. Wouldn't let any one else book a holiday for me now. Wish had gone to them years ago. Keep the good work up.xxx

No hassle booking, excellent service

Excellent service as usual, all the staff are very helpful. Book there for all our holidays abroad.

Said they would call back shortly. True to their word they did very promptly with all answers to my questions. Well done

The staff were extremely friendly and helpful couldn't be happier

Thankyou once again for excellent service Mandy Rawding