Hays Travel Reviews

The agent listened carefully to my request and did everything in her power to get me the holiday I wished for.

Natalie was excellent, great Comms, went through everything, even said about own experiences in New York and things to do, even noticed from the booking it was for Emma's Birthday (Partner) Thank you.

The ladies at hays travel looked after us and found us a lovely holiday in July i thank them

Excellent service.. commendable. Extremely professional, helpful and informative. Paula was so patient when finding the perfect holiday for myself, wife and family. Paula shared in our excitement whilst ensuring we had everything we needed for our holiday. Paula talked us through insurance options giving us extra piece of mind especially where covid is concerned. My daughter and grandaughter has allergies, paula contacted jet2 and called us back. Nothing was to much trouble.
We cannot wait for our holiday. Our experience so far as exceeded all expectations. We cannot wait for our holiday

Always helpful like always would not book on line Pontyfract hays the girls always helpful and always use them

Yes would recommend

Five star.

Lovely service. Understood my needs and requirements. Very responsive to my questions..fully recommend

This was my first time booking with Hays and also not going in to the shop. I a,m old fashioned and not very good online. They have been very patient with me as I have asked for a few different prices. I couldn't decide where to go. Turkey, which we love, Spain not too far away or back to the USA.

Happy to be booked and have something to look forward to.

Kara was really friendly and helpful. Thank you for securing my fantastically priced holiday

Lisa was great, nothing was a problem

Would highly recommend. Great service

Great service, friendly service and fantastic deals

Always great service, nothing too much trouble

On previous bookings cancelled due to covid money was returned promptly and without fuss. Also wanted to show Mrs Hayes some appreciation and wanted to give them my business. Feeling so sorry for her loss.

They did what they said they would and more. All the staff were fabulous

Janet at Hays has been brilliant! Between changing our holiday that unfortunately due to COVID we couldn’t go to arranging our next holiday (fingers crossed we get to go) offering peace of mind that in these uncertain times that they are there to support and give best advice on all options. They really go above and beyond to help. Great company to deal with.

really helpful, felt like it was a friend helping me

Helpful and returned calls when said they would

Really good !