Hays Travel Reviews

The guy was very helpful and went out of his way to answer all our questions and looked into the possibility of getting our friend booked on the cruise as well

Always very helpful as usual Will only book holiday with you This visit was to update our travel insurance Highly satisfied Thanks 😊

Friendly, approachable and personalised service every time from the sedgefield office. I would not go anywhere else for my travel needs as they deliver every time, very professional and caring.

They were very friendly helpful but lots of information about the current situation of the Covid everything we asked we got a reply to what Shop behaves again.

This is the first time that we have used Hays. Excellent service, from Philip, good communication, explained everything that we needed to know, from hotel to flights and restrictions.

The girls at the Nook store couldn’t have been more helpful.
They worked well past closing time to book our cruise. We know booking with Royal carribean cruises takes such a long time with waiting for call response from them but the staff were so patient with us to get extra discounts. They made us feel nothing was a problem to ask.
So looking forward to going on holiday with my partner and my folks Thankyou Hayes

Very helpful

Danielle was very friendly, helpful & informative. Booking process very quick & easy. Would definitely book with Hayes again.

Very efficient staff member listen to our needs then carried on got us a suitable holiday would use this company again and also recommend them

Efficient and professional, Nicola was very pleasant and knowledgeable with fulsome explanations.

Didnt know what i wanted other than to go to this country, very knowledgeable advisor (Jacqueline) with good knowledge to draw on, guided us well. Right first time solution of hotel and flight, just what we wanted.

Angie went out of her way to find exactly what we wanted and at the best price

Super easy to use and the staff I dealt with were amazing . I found a deal which looked like the perfect holiday , however I ended up adding 3 more nights and looking at 2 other hotels ( all from guidance by the staff) . The best decision I made to be honest as I’ve got an amazing hotel and the package is unbeatable for the price I’m paying . Why go anywhere else? Will 110% be

I went to Hays Travel, Broadstone to purchase holiday vouchers for my brother’s birthday. Both ladies in Hays were very helpful and able to order the vouchers, which arrived the next day.

Good service provided, everything a travel agent should be doing. Would certainly use Hays Travel again.

Friendly and helpful

Brilliant service, very quick, helpful and very clear girl on the phone (Diane) in abbey centre that got me the best and cheapest deal she could find!

Amanda was super helpful! Very interested in our requirements and also patient when I kept throwing questions back at her! Thank you for your help

Always very helpful and staff friendly.

very friendly