of our customers leaving a review rated our service good or excellent.
I would totally recommend them they go over and above to get the right holiday for you.
I always use Hays Travel in our local shopping centre as I always get exactly what I need.
The stsff were friendly and helpful sorted everything for us
The staff were so kind and helpful making sure we had all correct info and documents for our cruise. They deserve five stars. Thank you
All the staff were very friendly and helpful we got the perfect holiday we wanted
Really good service
More excellent service backed up by quick turn round on queries / advice.
Service excellent, staff certainly know their jobs and very helpful and very informative about services, diffent dates etc. Nothing was too much trouble and followed up a query straight away. Keep up the good work.
Teresa was very professional and very good at her job,it was done very smoothly all questions answered,and we would defiantly recommend Hays Travel to our friends and family.
Very helpful, and answers all my questions, but just need my name changed to miss not ms .
The team at Bridlington secured the holiday we wanted and the add ons and as usual they all come together to help out a real team really happy
Excellent service , nothing was ever a problem even though I was very fussy and had a lot of requests. Prompt reply every time , everything booked to my expectations always with a happy, cheerful response. Couldn’t wish for anything better , delighted!
Lady who i booked the holiday with was very helpful it was a good experience booking the holiday on the phone with her thankyou and we cannot wait to go on our holiday
Fantastic staff! Really went the extra mile and couldn’t do enough for me. I would 100% recommend the Bristol Kingswood store.
The lady who heloed book our holiday listened to our needs and requirements, and did everything she could to make it happen. We had a fantastic holiday experience because of this.
I was very pleased with the service, very helpful and informative
Second time booking with Hays Glengormley this year. Absolutely brilliant service.
Susan Clark in Chichester was very helpful she kept in touch and spent time to make sure we booked the holiday we wanted. .
Very good 👍helpfull and reasonable price what more do you want 😎
We always book our cruises with Sue Moxon at Hays Meadowhall Sheffield. Sue is an absolute treasure and Hays should be proud of her excellent Customer Service skills. Sue always goes out of her way to look after us and ensure we get the right experience when booking our cruises. Thanks Sue for all your help and kind assistance.
We had an excellent service by Denise in the Ashton-under-Lyne branch, she was very patient and looked at plenty of options for us and gave plenty of advise and booked us a great holiday and sorted out our check in through to booking seats on the plane, we came away extremely happy with nothing left to do but go enjoy our holiday. I would definitely go back again and use Hays.
From shop window enquiry to the successful completion of a holiday booking, the assistance provided by Customer Services was full on 5 star.
A highly recommended Company I would go to first the next time I wish to plan a trip away.
Excellent service nothing too much trouble for them, searched until they could find the hotel and location, always go to see Gemma in Aldridge, Walsall she knows her stuff great assistant
Amazing service when we booked our holiday. We went in with a basic idea of what we wanted and we got everything we could ask for. We saw advertised in the window a holiday package for America and all the locations were exactly what we wanted. When we inquired about it the days in each location weren’t exactly what we were looking for so we asked if we could lose some days in Orlando to spread around the rest of the trip. They were able to find our dream holiday at no extra cost and we were honestly amazed that they were able to accommodate us like that. Absolutely 5 star service and we will never forget it!
Excellent service again by Katie, so friendly & helpful, nothing to much trouble, would certainly recommend to anyone.
Fantastic service , rep has a great knowledge of our holiday and itinerary..could not be faulted in away..
Amazing service from mandy from start to finish, bet knowledgeable and told me all my options
Highly recommend very helpful staff
Your rep Andrea was was so knowledgable and helpful. Great customer service
For 4 or more rooms please call our Groups Team on 0800 408 4037.