Hays Travel Reviews

Brilliant service!!!

Sound advice and efficient service, as always.

My wife and I are customers of Kevin Sansom of your Swanage office. He sent us tickets to visit the Bournemouth Holiday Fare. Here we also met Hayley of your Blandford Branch. She was extremely helpful and we have booked our holiday through her. However, we still consider that Kevin remains our Travel Agent and we would like him to enjoy at least part of the credit for us having booked our holiday through Hays Travel as without him, we would not have gone to the Holiday Fare.

Holly the agent who made the booking online was very helpful and answered all my questions in a polite and professional manner and sorted out my holiday.


However when I went into the Ormskirk branch with a query the next day I was told that it had nothing to do with them and they were not prepared to help because it was my fault they would not help me because I had booked on line and not come into the shop to book - even though the shop was closed on a Sunday. Very disappointed with this attitude as I have never had this before with Hays Travel.

Have used Hays Travel before but the booking was in my friends name. Cannot fault them at all. Could have booked it on the internet, but price was the same with Hays Travel. You forget what a mine of information these travel consultants are. Will book my next holiday with them as well.

Der Service von Hays Travel Ltd war ok. Habe vor, auch in Zukunft meine Reisen dort buchen.

good friendly staff, allways helpfull

Very good and helpful, answered the query straight away and were able to advise on best way to continue

Excellent prompt service from experienced staff who are always helpful and always offer the best deal.

Booked with Hayes several times. Like that they have visited places and can tell you what not to miss, where to eat etc.

Very friendly got a good price

Holiday was explained in great detail, I will be booking my safari holiday in 2021 with hays

Friendly & very helpful staff

Everything was sorted quickly and efficiently
Yes, I would go back

couteus and helpful

Excellent service and good deal can’t ask for more

Always do recommend Hays travel to all my friends , the staff are superb .

We told them what we wanted, and they delivered what we wanted

Easy booking arrangements made in a very friendly and efficient manner.

Lisa was pleasant, helpful and informative.