of our customers leaving a review rated our service good or excellent.
This is our third time booking with Hayes .And once again we were not disappointed the staff are always friendly and helpful ensuring you get the holiday you want. Praise must go to Louise W you served us this time
Lovely staff lovely coffeee actually booked 2 holidays in the end haha loved it :) thank you hays Lincoln!
Couldn't ask for a better travel expert when booking our holiday to New York. Rose-Anne was every open and honest advising us on the best deals. As she has been to NY she was advising us on things to do when we get there. We would never book with anyone else. Thanks Rose-Anne we can't wait!!
HOLLIE WAS SO NICE AND SO HELPFUL. I FELT I WAS STARTING MY HOLIDAY AT HER DESK.
They really go above and beyond to get you the holiday you want for the best price. First time I have used Hays Travel and would definitely Recommend and I will be using them again.
I went into the arnold store with my husband to look at booking a holiday for my family for next year, my booking experience was really good the minute we walked into the store Paula was lovely listened to what we wanted she was really helpful we looked at different hotels and got me a good deal to exactly what i wanted nothing was too much for her will definitely be coming back to book another holiday with her so thank you.
Yes I will definitely book with hays travel again wery friendly and efficient no problem returning my money didn't have to phone them they sorted it hopefully we will be able to go again I will definitely book with hays thanks
Made booking our first long haul holiday a pleasant experience. Easy and straightforward. Fabulous customer service for my partners 40th birthday present.
Hays Travel lost us money we payed for 8 day's Holiday "but" only stayed for 7 days, I would not advise anyone to use your travel company.
They were helpful at every stage of the booking and getting my refund due to the current crisis. I have 100% confidence in the company and staff of Hays. Special mention to Christine Jess.
When this crisis is over one of our first stops will be to Hays to book another holiday.
I would deff recommend this company and the girl Lisa who dealt with me was absoultly fantastic and nothing too much bother for her.
Excellent customer servi
Very helpful, nothing was too much hassle
Lauren was brilliant, she booked the holiday and went through the process so easy. She called me when she said she would. Definitely be booking again with you
poor information m put down on invoice
They was very friendly and polite and did all we ask of them .
No email or phone call or Tex to say when I'm getting my money back .you told me I would have it back in 30 day s on the 15th of March no communication a very poor company .I rang and asked to be kept in the loop what was happening ie emails Tex phone call nothing 😡 **** poor
Very welcoming , very helpful. Got us the best deal .
For 4 or more rooms please call our Groups Team on 0800 408 4037.