Hays Travel Reviews

Just Fantastic. Sales person Fantastic had the time for us and more importantly listened to us as a result we booked our next cruise at a Fantastic price , will go back and book our next trip away.

Fantastic service.

Very helpful throughout the booking really pleased with Victoria’s help - would definitely recommend!

Louis from Amble branch was so supportive and understanding when helping us book our holiday. Spent so much time going through every with me so I can now relax and wait to go on holiday

Lorna was very helpful I told her what hotel I wanted she gave me details for that one and another one no pressure went home spoke to my wife decided which one and I went back in and booked it no problem great friendly staff

I would recommend hays travel

The service was excellent , as always ! We've booked many times with Hays travel in Coleraine and all the girls are always very friendly and helpful hence the fact we keep returning !
Our last booking they went over and above , opening up whilst they were trying to have their lunch ! Can't thank them enough !

Always 1st class

We booked a holiday for 4 people to Seoul and Tom was a brilliant help! He really went out of his way to help us find the best holiday and get it sorted and booked :)

Very good , first time with Hayes , but won’t be the last , Thankyou to all the team for booking my dream holiday.Graceland here I come 👍

Very helpful, able to sort my issue at the one visit.

The team are knowledgable, curtious and professional, many thanks

Excellent interaction and advice, the Hays Agent filled us with confidence, and we felt so at ease with her. Highly professional and informative.

Very helpful and friendly. Put my mind at ease with my decision to travel abroad during these uncertain times with covid.

Was very pleased with the service I received from them. I believe her name was sharon? She was very helpful with me booking a holiday. Will definitely recommend 😊

Very friendly, polite, courteous, think this is My fourth time booking holiday through Hayes, they provide you info regarding holiday. It nice to talk to someone face to face. They will never let you down. Outstanding customer Care. Will recommend to all.

Efficient, friendly, helpful and found our family a perfect cruise, these things are normally challenging as our son is a wheelchair user. Natasha was great!

Top quality service nothing was to much trouble, put us at ease with all the covid regulations, looking forward to our holiday.Well done Claire at Belper branch 😀

Yes i will use Hays again

Excellent customer service and help

Visited Hays twice in 2 days and both holiday agents were great explaining everything that I needed to know.
It was nice to have a bit of a laugh and chat.
Will definitely be booking again through Hays.

I had excellent service off Emma, she done me various quotes and nothing was to much trouble for her

Dee at the Chaddesden branch was amazing. She provided us with lots of options to choose from.

Excellent service and would recommend always

Although our planned holiday is fairly complicated including many add ons Hays have quickly returned to us with price and details
Would recommend them and definitely use them again
Only complaint is not itemising all parts

Very helpful and answered all my questions that I had regarding my trip to Spain. Very easy and simple process

We had a great experience booking our holiday the consultants were extremely friendly & helpful.will definitely be booking with them again.

Sarah was amazing she went above and beyond considering I was a little nervous on booking but she resured me everything would be ok so thank you again.

Very helpful we were sorted in no time nothing was a bother we were Very pleased of what we got

Danielle was an absolute star. Very knowlegeable and patient. Well done .