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Crook Branch Manager: Anna Gardner | Opened: 1995 | ABTA: A5842

10 Hope Street, Crook,
County Durham DL15 9HS


Tel: 01388 766166

View our Crook branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Crook branch profile

Welcome to Hays Travel Crook! I have worked in the travel industry for nineteen years and recently joined Hays Travel Crook as Branch Manager. I have been very fortunate to visit some amazing places, but my favourite destination is Sri Lanka. I love everything about Sri Lanka, from the culture and people to the food.

Gemma is my Assistant Manager who started in the travel industry as an Apprentice eight years ago. Since then, Gemma has worked her way up and has now been Assistant Manager for the past four years. Gemma's favourite pastime is ‘housework’ (yes really) and eating out! Chelsey has worked for the company for nine years and she has a passion for travel. She has recently travelled around Asia and Australia; although she has now got a little bundle to look after, so holidays are on hold at the moment.

Nicola joined Hays Travel in October 2017; although new to the branch she has been in the industry for 25 years, specialising in cruise. She has been lucky to have sailed on 16 ships and travelled to many destinations. She like eating out and looking after her grumpy German Shepherd, Herbert her 17 year-old cat, and her husband. Georgia joined us in August 2017; she has always had a passion to become a travel agent since leaving school and has fitted into our Crook team very fast. She still loves to party and often forgets where her house is!

Declan has now become a fully-fledged Travel Consultant, after two years training as a Modern Apprentice. His favourite holiday destination is Disneyland Paris, which he has visited over 14 times but dreams of visiting Florida one day. Sheila joined the team in December 2017. She had previously worked in sales and promotions and has worked the past 11 years in the travel industry including business travel. Sheila's favourite places to travel to are South Africa and Grand Bahamas, she is also partial to a cocktail or three while lazing around on the beach.

At Hays Travel Crook we specialise in selling a wide range of different holidays from short haul, long haul, and mid haul holidays, to worldwide cruise and UK short breaks. We can tailor-make your holiday to match your individual needs. Here at Crook, we are committed to giving 100% customer service to all of our customers.

Pop in to see us; you are always welcome!

How we engage with the local community

We held a ‘Mystery’ coach trip in aid of charity Smile for Clare. This charity is dedicated to supporting families that have a loved one battling Cancer.

We had a lovely day in York with lots of prizes on our raffles, ‘Guess the Destination’ competition and quizzes, with wine and mince pies to finish.

We all worked as a team as Anna and Georgia from the office went on the trip and made sure this was an enjoyable experience for everyone, while Chelsey, Gemma, Nicola, Sheila and Declan arranged prizes.

We raised £172.36.

More about our Local Community Partnership
Branch location

Why not come in and say hello? We're on the main high street in Crook, 200 yards from the market - and you can park for free nearby.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.