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Christchurch Branch Manager:Denise Channing | Opened: 1974 | ABTA: 14338

6 Saxon Square, Christchurch
Dorset BH23 1AQ


Tel: 01202 473663

View our Christchurch branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:30am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Christchurch branch profile

Welcome to Hays Travel Christchurch, where I am proud to be the Manager. I have been in the travel industry since 1998, eleven of those years with Hays Travel. I have been in the Christchurch branch since 2011 and became Manager in 2016. I have a real passion for travel and have visited many exotic destinations such as the Caribbean, Canada and the USA. I also love family holidays in the Mediterranean and Florida; I’ve recently returned from an amazing trip to Lapland.

Let me introduce to my fantastic team - Kim has recently been promoted to Assistant Manager and has been working at Hays Travel for over three years now. She joined the company via the Apprenticeship Programme and completed that over a two-year period. Following on from that, she completed the internal Rising Stars course which led to her new promotion. She absolutely loves working in travel and for Hays Travel. Kim has been on many cruises and experienced a lot of the different ships; Royal Caribbean being her favourite. She has also visited Florida a few times and has a love for all things Disney. In 2018, she is most looking forward to her trip to Las Vegas where she will be attending an American Music Festival.

Next is Beverley; Bev joined my team in 2014. Bev has travelled the world extensively and even experienced living in Australia and California. It’s not just sunshine and beaches for Bev; she also has a passion for skiing and taking on the slopes in the French Alps. Bev takes pride in both her knowledge and customer service. Helen has been in the travel industry for over ten years and is an expert in luxury holidays; she goes above and beyond to get the best deal for all of her clients. Helen also enjoys family-centred holidays.

Cheryl has in excess of eight years’ travel experience, having joined Christchurch branch in 2011. Cheryl has fantastic knowledge of European destinations and her favourite place is Fuerteventura. Elizabeth joined our team in July 2017. Liz has been with Hays Travel for three years; she started in Hays Travel Highcliffe and has exceptional customer services and strives to always go above and beyond for her clients. Liz loves cruise holidays, having experienced herself everything from P&O and Royal Caribbean to River Cruises.

At Hays Travel, we think education and staff development are very important and we strongly support our award-winning apprenticeship programme. Rachel has recently completed her apprenticeship and is going to continue working with us. She is starting on our in-house management course and is eager to grow her skills and knowledge. Her favourite destination is Rome and she recently returned from a fantastic trip to Japan. Lucy is our first-year Apprentice and has been with us since September 2017. She is keen on learning and developing her skills and shows huge potential to shine bright in her role. Before joining us, she went travelling for six months and visited Australia, New Zealand, Fiji, and South East Asia.

Last but not least is our Foreign Exchange Cashier, Martin, who joined us last year with over six years’ experience. Martin has superb knowledge within his role and always strives to ensure all clients get the best rate and offers available.

Christchurch is a fantastic place to work and we believe that customer service is vital. We have a good loyal customer base and we continue to expand on this. We love to see new faces and we give all our customers the best possible service. We specialise in all types of holidays from world cruises, bespoke tailor-made itineraries, family beach holidays, and UK and attraction breaks. We offer very competitive rates for our foreign exchange in the branch and always give preferential rates to our customers.

How we engage with the local community

Last year we decided to support the Amelia Grace Rainbow Fund. This fund supports children in the Dorset area who are suffering from terminal or life-limiting chronic illness. It's set up in memory of Amelia Grace, who sadly died of childhood cancer in 2010. The idea for the chairty came from when Amelia her own money to buy an X-box for one of her friends who was in hospital with her at the time. We were very moved by this story and decided that we wanted to do something big and raise as much money as we could for this fantastic cause. So we teamed up with the Highcliffe branch and took part in the Dorset Plane Pull. we received lots of support from our customers and managed to raise nearly £400! The Hays Travel Foundation then matched this amount and we donated double of what we had raised!

More about our Local Community Partnership
Branch location

Whatever type of holiday you're looking for, we look forward to meeting you with a smile and helping you with your holiday arrangements. Come in and see us - we’re located in the shopping centre in Christchurch, opposite Robert Dyas.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.