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(42 reviews)
Calas de Mallorca Complex
Calas de Mallorca ComplexCalas de Mallorca ComplexCalas de Mallorca ComplexCalas de Mallorca ComplexCalas de Mallorca ComplexCalas de Mallorca Complex

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Overview Facilities Food, drink & entertainment Location Reviews

The Calas de Mallorca Complex sits proudly on a cliff top overlooking the golden sands of the Cala Domingos and Cala Atena beaches. This large and lively Majorca holiday complex boasts a plethora of onsite facilities and a dining and entertainment scene that is second to none. Made up of five separate buildings in lush gardens - the Mastines, Chihuahuas, Balmoral and the two family blocks in Balmoral Gardens - the choice of room types is hard to beat for family holidays in Majorca.

The sunbathing and swimming scene steals the show during the daytime. Choose your spot by the water's edge and work on your tan, while the children splash around close by. There is also an indoor pool and sauna indoors for cooler days. The two nearby beaches are great if you prefer to stretch out on the sands or swim in the waves. The age specific clubs are packed with abundant activities and games for tots to teens. A mini cinema and play area add to the onsite fun. There are also tables if you fancy a game of billiards.

The onsite eateries and bars deserve a mention too. Each of the buildings has its own buffet restaurant, with everything from healthy salads to delicious desserts on the menu. There is also an all inclusive snack service poolside, if you get peckish during the daytime. From three pool bars to three lobby bars, you're never too far from your favourite cool drink or cocktail. This holiday complex really comes to life after dark. The impressive line up of family friendly entertainment, live music and shows brings your day to a close in style. Discover why the Calas de Mallorca Complex is a popular place to stay for Majorca holidays.

Property Facilities

The Calas de Mallorca Complex has all the facilities you would expect from holidays in Majorca. Highlights include: Several outdoor swimming pools, sun terraces with sunbeds and parasols, indoor pool and sauna, extensive gardens, buffet restaurants, lobby bars, pool bars, lounges, entertainment stage, supermarket, Wi-Fi internet connection, internet corner, self service launderette, public telephone, souvenir shop, air conditioning, lifts, daytime activity programme, and pool tables. The Club House offers Club 4 for 1 to 4 years, Club 8 for 5 to 8 years, Club 13 for 9 to 13 years and Club 17 for teenagers, along with a play area, special activities and a mini cinema. The 24 hour reception offers 24 hour security, medical service on request, car hire, currency exchange and excursion booking service.

Room Facilities

This Majorca resort complex has a total of 875 modern guest rooms across five buildings, consisting of twin, double and family rooms. All rooms feature a fully fitted bathroom, ceiling fan, telephone, desk with chair, safe to rent, and furnished terrace with sea, garden or pool views.

Three of the buildings have their own restaurant, lounge bar and pool bar (except the Balmoral Gardens blocks). The buffet restaurants are open for breakfast, lunch and dinner and offer lavish buffets with salad bars, fish and meat dishes, fruit and vegetables, desserts and show cooking. There is an all inclusive snacks and drinks service poolside from 10.30am onwards. The pool bars serve a wide selection of hot and cold beverages from 10.30am to 6.00pm. The lobby bars are open until 1.00am for drinks and cocktails and also host live music and children's entertainment. The evening entertainment of live music and shows take place on the entertainment stage.

The Calas de Mallorca Complex is located in the Calas de Mallorca area of Majorca, overlooking two beaches. Palma de Mallorca Airport is approximately 70kms from this Majorca holiday complex.


of our customers rated this property good or excellent.

Mr Burden, 21 August 2018

A lovely hotel with a family focus in the summer holidays. 4star rating is accurate, nice food and drinks in the Ai package. Mix of nationalities, 70% brit, 15% german & 15% spanish. Thomas Cook have the whole hotel. Recommended for good quality family hotel. If you stay for over a week, you will want to rent a car and go sightseeing.

Mr Hughes, 20 August 2018

Great service thankyou

Mrs Wells, 11 August 2018

Fantastic hotel and superb Thomas cook reps jimmy and Adam couldn’t do enough to help

Mrs Faulkner, 06 July 2018


Miss Harrison, 26 June 2018

Absolutely fantastic, great value for money and will definitely be returning next year

Mr Smart, 20 June 2018

This was one of the nicest hotels we have stayed in. Only gripe was the cost of the tourist tax and hire of room safe. Over 120 euros in total!!!

Mrs Scanlon, 05 June 2018

very clean, good food, great range of dishes ,friendly staff particularly kids entertainers who were brilliant.

Mr Parkins, 29 October 2017

Beautiful hotel and surroundings.

Miss Watson, 03 September 2017

Outstanding sea views, spacious, modern rooms, wide variety of food, excellent all inclusive service.

Mrs Dawson, 30 August 2017

The best holiday I've had in a long time. Lovely clean hotel with great food and something for all ages. Will definitely return.

Mrs Baker, 20 August 2017

Clean, comfortable, air conditioned. Food was appalling, limited choice, poor quality, inedible most days. Ate out most days which doubled the price of the holiday. Wouldn't return.

Mrs Callaghan, 05 June 2017

Lovely hotel but food leaves a lot to be desired. Thought it was bad last year but this year it was awful.

Miss Houghton, 17 October 2016

Lovely newly refurbished hotel, all rooms are sea view but it can get windy. Also only a 10min walk to the local beach bars and restaurants. All inclusive seection can be pretty repetitive though mainly veal and only chicken 1out of 7 nights. Would stay here again for a last minute cheap deal

Mrs Rycroft, 04 October 2016

The accomodation was very poor cockroaches in the dining room food attrocious always served cold bedrooms very basic and old all needs a big modernisation to get us to come back to this hotel and would not recommend anyone go there

Mr Brown, 24 September 2016

We expected a 2 star hotel and that's what we got. The interior was fine while the staff were generally friendly and competent. The room itself was smaller than the pictures indicated, but the sea view was a highlight. The food was definitely the best aspect - it may have been bulk produced but it was fantastic.

Mr Mackerill, 23 September 2016

Originally booked in to 'Mastines' hotel and put on 1st floor above dining and kitchen roof with no view and constant loud noise from roof air conditioner units. [Requested high floor or sea view]. Moved at our request to 'Balmoral' hotel on high floor [but still above their kitchen air con units]. Food ok, but drunken guests noisy and causing trouble at night. Rarely seen security guards were needed to troubled areas. Thomas Cook site reps arrogant and were no help with return transfers and hotel reception unwilling to contact transfer company on our behalf. THIS WAS A HOLIDAY TO FORGET.

Mr Batson, 19 September 2016

Accommodation was alright, food was nice. We did think the all inclusive covered the 3 hotels in the complex but this was not the case

Mrs Ferguson, 11 September 2016

The hotel was lovely with good food and drinks, beautifully decorated (just refurbished) and in a great location. Excellent value for money.
The only minor gripe would be that the lifts were slow (aren't they always?!) and we had a room with a bath and only a hand held shower - not possible to attach to the wall.

Mrs Thompson, 28 July 2016

Great hotel in a lovely quiet location. Modern accommodation and friendly staff.

Miss Turnbull, 26 July 2016

Hotel was very clean, food was nice although a bit repetitive. Good for families as there was plenty of entertainment.

Miss Nelson, 15 July 2016

Stayed in balmoral though a bit dated could not fault it for the price we payed. Food was posibily the best i have had allinclusive. Got to use facilities of mastines, their pool and bar areas were lovely

Miss Stokes, 11 June 2016

Hotel room very basic no air conditioning, tv or a fridge. The hotel decided to close our 24 hr reception and locate it to another hotel without any prior notice. The hotel then decided to cancel the night entertainment half way through our holiday and also locate it another hotel. We were assured by Thomas cook that we could request a pack lunch as we were on a tour of the island for the day. However upon requesting for a pack lunch this was declined. Unable to take food or drink from the restaurant to our room. The service received from Thomas cook was extremely poor. We were dumped in the middle of a complex with no indication as to were our hotel was. The day of our return we were given two time slots but no confirmation as to which one was correct. A bus arrived at one of the allotted times but left half full with a lot of people including ourselves unsure if another bus was to arrive. Thankfully a bus did turn up but a lot later than the second allotted time. Not a Thomas cook representative to be seen until we reached the airport. Very poor experience a lot of stress and disappointing end to our holiday.

Mr Brown, 07 June 2016

Got there great, hotels have been split up and we could not use the gyme or the indoor pool in the upgraded hotel (4 Star). Better entertainment was at the upgrade but we never viewed it because you had to pay for the drinks. Our hotel was only rated at 2 star on the latest tickets not a 3 star like we expected.
Food good. Enjoyed the holiday, apart from it was a poor man's version of Pontins. Life guards good. One man kept the activities going.

Mr Davidson, 28 September 2015

Didn't have much to entertainment on at night time

Miss Salmen, 20 September 2015

tempted to give it a "poor" review - but we got what we payed for. A cheap and cheerful holiday. Hotel was quite dated and food was very terrible - as it was the same food everyday for every meal! Got feed up with it by the end of the first day. Still surprised we both didn't get food poisoning. The location though was brilliant as the hotel was directly between two nice beaches and sitting on the cliffs. Room was on the seventh floor so it overlooked the sea and leaving the doors open brought in the sound of the waves. Hence, still a "good" rating.

Mrs Dale, 15 September 2015

Good hotel but needs aircon food excellent,area a bit too hilly for people not too good on their feet anybody with a disability should know this before they decide on this resort also entertainment not very good wouldgladly pay a little xtra for better entertainment.

Mrs Kinnair, 18 August 2015


Mrs Lockyer, 31 May 2015

In the book it said it was 3 hotels.The hotel we stayed in was the only one opened

Mr Bullerwell, 10 May 2015

excellent hotel

Mrs Moffitt, 21 November 2014

we payed for an upgrade as to what we offered was very poor 5 others also payed an unexpected 84e for a better room

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For 4 or more rooms please call our Groups Team on 0800 408 4037.