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Billingham Branch Manager: Charlotte Sigsworth | Opened: 2005 | ABTA: K3474

61 Queensway, Billingham,
Cleveland TS23 2ND


Tel: 01642 535822

View our Billingham branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Billingham branch profile

Welcome to the Billingham branch of Hays Travel. I have been in the travel industry for 16 years and have worked for Hays Travel for nearly 10 years, always within the Billingham branch. I started with the company as an assistant manager and was promoted to manager in July 2015. I enjoy travelling to many destinations but my favourite holiday destination is Dubai; I love everything about it!

Atherlie is my assistant manager; she has worked for Hays Travel for nine years and has an excellent customer base and knowledge on many destinations. Amanda has been with Hays Travel for seven years and is a keen city traveller. She loves history and Amanda is the one to go to for anything to do with city breaks. If you're looking at the USA, then come in to see Gemma who has been with the company for six years. She started out in the Hartlepool branch before joining us in 2016. Poppy is our travel consultant who started out in the Middlesbrough branch before moving over to join us here; she is a keen traveller herself and loves getting stuck into multi centre holidays and anything to do with the Far East.

Beth is our second year modern apprentice and is gaining lots of information and experience; she keeps us entertained and loves to hear about your travels. Our newest recruit is Aeysha who has just started with us here in Billingham as our first year apprentice. Please pop in a see her and say hello! I’m sure she will be a great member of our team. Last but not least is Kim who works as our foreign exchange consultant. She has worked here for nine years and is always happy to help with any questions and queries you have with your foreign currency. She won’t be beaten on her rates as she is very competitive and will go out of her way to help you get the best deal with your foreign money!

As a team we specialise in all types of holidays including UK stays, coach trips, city breaks, beach holidays, cruise, and long haul. We also have a very busy foreign exchange service and try to offer the best rates in Billingham. We have a very loyal customer base that is growing all the time and we always have new recommendations and fantastic feedback from our customer service scores. We are a very knowledgeable team and we have an excellent reputation within the town.

How we engage with the local community

At Hays Travel Billingham, we love to be part of the community and take pride in helping local charities and schools.

For the last couple of years we have helped out a local charity, Butterfly Giving, who help support teenagers in our community suffering with cancer. We recently held a bus trip to York and raised a huge amount of money for them; £1270! Without your help this would not be possible so thank you! Over the last two years we have raised a total of £3365 for the charity which is absolutely amazing.

On top of this, we have a fantastic relationship with one of our local schools, Prior's Mill C of E Primary School. This year we helped with donating towards a defibrillator for the junior school. Hopefully they won’t need to use it, but we donated it to them as a precaution.

We look forward to helping our charity and school more as we move into 2018!

Branch location

Whatever your travel needs, we'll be more than happy to help. Come in and see us: we're in the centre of Billingham, opposite the Post Office and Barclays bank.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.