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Billingham Branch Manager: Charlotte Sigsworth | Opened: 2005 | ABTA: K3474

61 Queensway, Billingham,
Cleveland TS23 2ND


Tel: 01642 535822

View our Billingham branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Billingham branch profile

Welcome to Hays Travel Billingham! I have been in the travel industry for 18 years and have worked for Hays Travel for nearly eleven years, always within the Billingham branch. I started with the company as an Assistant Manager and was promoted to Manager in July 2015. I enjoy travelling to many destinations but my favourite holiday destination is Dubai; I love everything about it!

Nikki is currently our assistant manager and has joined us after working for Sainsburys foreign exchange, she has a wealth of knowledge around foreign currency and previously worked for Callers Pegasus and Dawson and Sanderson, she is looking forward to meeting all our customers. If you're looking at the USA, then come in to see Gemma who has been with the company for 7 years. She started out in the Hartlepool branch before joining us in 2016. Alice has just recently joined us from our branch in Hartlepool back in December. She enjoys her holidays and is excited to meet all of our customers. Her dream destination is Maldives.

Beth and Amy just recently qualified and are now Travel Consultants and continuing to gain lots of information and experience; They both keep us entertained and loves to hear about your travels. Last but not least is Kim, who is our Foreign Exchange Consultant. She has worked here for 11 years and is always happy to help with any questions and queries you have about your foreign currency. She won't be beaten on her rates as she is very competitive and will go out of her way to help you get the best deal with your foreign money! She keeps us entertained with her stories and little adventures.

As a team we specialise in all types of holidays including UK stays, coach trips, city breaks, beach holidays, cruise, and long haul. We also have a very busy foreign exchange service and try to offer the best rates in Billingham. We have a very loyal customer base that is growing all the time and we always have new recommendations and fantastic feedback from our customer service scores. We are a very knowledgeable team and we have an excellent reputation within the town.

How we engage with the local community

Our branch recently organised a Pie & Peas Night in aid of Butterfly Giving charity.

We were joined by our customers at Billingham Golf Club for a fun packed night of entertainment by singer Bri Wilson, food and games including a raffle and a blind card auction. Our manager, Charlotte says “The night was a huge success and lots of fun had by all. Everyone loved it.” With the generosity of our customers we managed to raise an incredible £1345.00 for the charity!

The funds will go towards a new respite home for teenagers and their families set up by the Butterfly Giving charity.

More about our Local Community Partnership
Branch location

Whatever your travel needs, we'll be more than happy to help. Come in and see us: we're in the centre of Billingham, opposite the Post Office and Barclays bank.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Beverley, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.