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Barnard Castle Branch Manager: Lucy Avery | Opened: 2015 | ABTA: P6889

24 Horsemarket, Barnard Castle
County Durham, DL12 8LZ


Tel: 01833 348215

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Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Barnard Castle branch profile

I am the Branch Manager at Barnard Castle having worked within Hays Travel for 10 years beginning my journey as a Senior Travel Consultant at my local branch in Sedgefield. In recent years I have progressed to my current position and have a fabulous new team. I have a wide and varied knowledge of travel and particularly like to tailor make cruise and long haul itineraries. I pride myself in delivering outstanding levels of customer service and will endeavour to make sure every Hays customer's experience is a memorable one. I travel to Turkey numerous times a year and particularly enjoy cruising with my brother, we are looking forward to sailing around the Middle East next April.

Ebony is the newest recruit in her 1st year of a 2 year apprenticeship. She has travelled to Mainland Spain, Cyprus, Corfu, Egypt, Canaries and has just returned from a family holiday to London taking in all the famous sights. She is looking forward to meeting all of our customers so pop in and say hello!

Chloe joined our team in August 2017 having studied Travel and Tourism for 2 years at Queen Elizabeth Sixth Form in Darlington. She is just starting her 2nd year of our apprenticeship programme and loves to travel having visited many destinations such as New York, Mexico, Lapland, Florida and recently returned from a girls holiday in Malia.

Lynden is in his 3rd year now and has just completed his 2 year apprenticeship with us at Barnard Castle. He joined the team after leaving school and is well travelled as he has visited Cyprus and Mainland Spain on family holidays in recent years. He is looking forward to his next holiday in Majorca.

At Hays Travel, we are well-known for providing tailor-made holidays to long haul destinations, but we offer lots of other holiday types too; from last minute deals to UK getaways, city breaks to cruises, we are here to help you find the perfect holiday. Whatever type of holiday you choose, when it comes around, you’ll get great rates on your foreign currency from our in-house Bureau de Change. We are a friendly team and we are looking forward to welcoming customers into our branch and deliver exceptional levels of customer service and go the extra mile for you.

How we engage with the local community

The smiling faces that welcome you in our branch are more than travel agents and they do more than sell holidays. We are part of our local community and are committed to making a difference to people's lives. Whether you're an organisation or an individual and have a worthy cause, don't hesitate to approach us for help with your fundraising efforts.

More about our Local Community Partnership
Branch location

Whatever your holiday needs, we can help. Come in and see us.

Allerton, Amesbury, Andover, Ashington, Ashton Under Lyne, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Bootle, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Colwyn Bay, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Didsbury, Doncaster, Dorchester, Downham Market, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fakenham, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Huddersfield, Hull, Hythe, Jarrow, Jesmond, Sunderland Keel Square, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Macclesfield, Merrion, Metro Centre, Middlesbrough, Midhurst, Mold, Moreton, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Plymouth, Pontefract, Pocklington, Poole, Prenton, Redcar, Rhyl, Ringwood, Ripon, Rochdale, Romsey, Runcorn, Rustington, Ryde, Salisbury, Scarborough, Seaham, Sedgefield, Selby, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southport, Southsea, Spennymoor, St Helens, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Wallasey, Westhoughton, West Kirby, Weymouth, Whitley Bay, Widnes, Wimborne, Winchester, Winton, Wrexham, Yarm, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.