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Barnard Castle Branch Manager: Lucy Avery | Opened: 2015 | ABTA: P6889

24 Horsemarket, Barnard Castle
County Durham, DL12 8LZ


Tel: 01833 348215

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Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Barnard Castle branch profile

I am the branch manager at here at Barnard Castle, having worked within Hays Travel for 10 years and beginning my journey as a senior travel consultant at my local branch in Sedgefield. In recent years, I have progressed to my current position and I have a fabulous new team. I have a wide and varied knowledge of travel and particularly like to tailor make cruise and long haul itineraries. I pride myself in delivering outstanding levels of customer service and will endeavour to make sure every customer's experience is a memorable one.

Chloe is the newest recruit and she is in her first year of her apprenticeship. She has just left college after studying Travel and Tourism for two years. Chloe loves to travel and has visited many destinations such as New York, Mexico, Lapland, Florida and recently returned from a girls holiday in Zante. She is looking forward to meeting all of our customers so pop in and say hello! Lynden is our second year apprentice and has just completed his first year with us at Barnard Castle. He joined the team after leaving school last year. Lynden is well travelled as he has visited many Greek Islands and mainland Spain on family holidays in recent years. He is looking forward to his next holiday in with his friends in Hvar, Croatia. Karen joined our team in July last year as our foreign exchange consultant. She has worked within the travel industry for over 20 years and has a wealth of knowledge to share with us. She enjoys a cruise or two every year and has recently moved back from France where she lived for 10 years! Karen is the lady to order your holiday money from; she stocks all major currencies from Euros to Australian Dollars. Should you find her without the currency you require, she can order this for you!

At Hays Travel, we are well-known for providing tailor-made holidays to long haul destinations, but we offer lots of other holiday types too; from last minute deals to UK getaways, city breaks to cruises, we are here to help you find the perfect holiday. No matter what type of holiday you choose, you’ll get great rates on your foreign currency from our bureau de change. We are a friendly team and we are looking forward to welcoming customers into our new branch and deliver exceptional levels of customer service!

How we engage with the local community

The smiling faces that welcome you in our branch are more than travel agents and they do more than sell holidays. We are part of our local community and are committed to making a difference to people's lives. Whether you're an organisation or an individual and have a worthy cause, don't hesitate to approach us for help with your fundraising efforts.

More about our Local Community Partnership
Branch location

Whatever your holiday needs, we can help. Come in and see us.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Brighouse, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Cockerton, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Cromer, Crook, Crossgates, Darlington, Dawlish, Doncaster, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Leeds White Rose, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymouth, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Southsea, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, West Kirby, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham, Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.