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ABTA
Wallsend Branch Manager: Darren Wetherell | Opened: 2004 | ABTA: K177X
Address

Unit 1, The Forum, 1 Segendunum Way, Wallsend,
Tyne & Wear NE28 8JN

Contact

Tel: 0191 2632704
Email: wallsend@hays-travel.co.uk

View our Wallsend branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
SundayCLOSED
 

Wallsend branch profile

Welcome to Hays Travel Wallsend, where I am proud to be the Branch Manager. I have worked in travel for over 20 years and joined Hays Travel in 2004 when we opened Wallsend Branch. I have a passion for travel and have not looked back since. My favourite destination has to be Dubai, with something for everyone, the sky is the limit. A visit to the world’s tallest building, the Burj Khalifa is a must, and taking on the many waterslides in Aquaventure is adrenalin pumping.

Rebecca has worked for us for 5 years as a Travel Consultant. Her favourite destination is New York because of the ‘Bright Light, Big City’ theme that does not sleep. Melissa has worked in Travel for 7 years and recently started with us this year. A holiday is the favourite part of a families year and arranging their perfect dream is the highlight of the day. Her favourite destination is Cyprus as it has amazing beaches. Nathan started as an Apprentice in 2013 straight from school, and has progressed into a fantastic Travel Consultant through determination and effort, his favourite destination is Florida. Amanda and Kirsty are our Foreign Exchange Consultants. They are very passionate about currency and enhance your holiday experience by recommending the best way for you to take your money abroad.

We offer all kinds of holidays from short breaks in the UK and city breaks to those far flung destinations and cruises around the world. Whatever you’re after we have something for you. We are a friendly and welcoming branch and pride ourselves on excellent customer service. We have a good mix of regular and new clients and can offer every type of holiday. We can also offer foreign currency and currency cards at competitive rates and attraction tickets around the world.

How we engage with the local community

We are currently working with a charity close to all our hearts, Charlie Bear Cancer Appeal, a charity based in north-east England that supports cancer treatments and provides comfort for families to help ease the burden. We have supported them for the last few years by organising raffles, games, cake sales, and coach trips which has collectively raised more than £7000 for the charity.

It all started from our ‘Santa’s Sack’ appeal at the Great North Children’s Hospital. One year, I was in hospital on Christmas Eve with my son and saw all the children spending Christmas there. A hospital is never a good place to be, especially over the Christmas season. So, we started collecting presents from customers and took these to the hospital to distribute to the kids over Christmas. We’ve done this for five years and receive more donated gifts each year.

We also work closely with our local schools and believe in supporting development of children. We are actively involved with Redesdale Primary School. Every year we go along with the ‘Easter Bunny’ to distribute chocolate eggs. We also donate money to the nursery so they can purchase items to help the children’s skill development. The whole team enjoy our community involvement and it gives us great pleasure knowing that we can help others in less fortunate circumstances.

On top of this, we have supported Walker Central Football Club, to help develop the skills of the local community teams.

Branch location

We are a really friendly team with lots of knowledge about travel – and I think that’s why so many people come back and book their holidays with us time and time again. Why not come and meet us for yourself? We’re easy to find, just next door to Barclay’s bank.

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For 4 or more rooms please call our Groups Team on 0800 408 4037.