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South Shields Branch Manager: Debbie Howe | Opened: 1992 | ABTA: D2816

163 Prince Edward Road, South Shields,
Tyne & Wear NE34 8PL


Tel: 0191 4556411

View our South Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

South Shields branch profile

Welcome to the South Shields branch of Hays Travel. I have worked in travel for over 24 years, always for Hays Travel and became manager of this branch 8 and a half years ago. I have travelled around the world and my favourite is America.

The team consists of 7 staff members. Kate has been in Travel, all with Hays, for 11 years, she specialises in Benidorm. Emily specialises in Ibiza and young and lively holidays and has worked in travel for 5 years. Heidi has been in travel for 18 years, 5 with Hays. She Specialises in Portaventura, Spain. Kaigan has been in travel for 1 year now and Lauren is our Foreign Exchange Consultant in the branch and has been with Hays for 4 years.

We deal with a wide variety of holiday types/destinations and our wealth of knowledge means we can be helpful on any destination. We have a lot of loyal customers who will only book through us, however, continually attract new customers as well.

Local Community Partnership

As part of our local community partnership activity, we recently held a fundraiser at Temple Park Leisure Centre for our local football team, Horsley Hill FC. We hosted a raffle and bingo at the event, and even donated a £50 Hays Travel voucher as one of the prizes. Overall, our branch managed to raise more than £400 to go towards sports bags, football strips and water bottles. We chose to get behind the team as it’s a new club in the community that needed a helping hand.

We also donated a hamper of sweets, chocolates and wine to the summer fete held at Ashley Road Primary School. This went towards Ashely Road Charity. Furthermore, we donated £300 to the local line dancing group for the Alzheimer’s Society in South Shields. Our staff even attended this event and joined in on the line dancing!

Our most recent donation was for the Charlie Cookson Foundation Ball, which took place as part of the Charlie Cookson Foundation. We donated a hamper for this event too, with lots of great prizes inside!

Branch location

We deliver exceptional customer service and work hard to find you the perfect holiday – the many happy customers who keep coming back to book with us are testament to that. Plus, last year we won an industry award for our exceptional levels of service. Why not come and see for yourself? We’re located in The Nook and you can park for free virtually outside our door.

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