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ABTA
South Shields Branch Manager: Debbie Howe | Opened: 1992 | ABTA: D2816
Address

163 Prince Edward Road, South Shields,
Tyne & Wear NE34 8PL

Contact

Tel: 0191 4556411
Email: southshields@hays-travel.co.uk

View our South Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
SundayCLOSED
 

South Shields branch profile

Welcome to the South Shields branch of Hays Travel! Our team consists of 8 staff members. Firstly, there’s me – Debbie - branch manager of the store. I have worked at Hays Travel for over 25 years, and became manager of this branch nine and a half years ago. I have travelled to various places, but my favourite destination has to be America. I also really enjoy cruises!

Kate is assistant manager and has been in travel for 12 years. She specialises in the Costa Del Sol and loves Puerto Banus. Emily has worked in the branch for six years and she specialises in young and lively destinations. She loves partying in Ibiza! Kerry has recently transferred from our Newcastle branch and has worked in travel for over nine years. Her favourite destination is Turkey. Kaigan has worked for the company for two years now. He has recently completed his NVQ apprenticeship and is a fully qualified member of our team! His favourite destination is Magaluf in Majorca!

Rebecca is our newest recruit. She has transferred from our Gateshead branch and has worked in travel for two years. Lanzarote is her favourite destination. Lauren is our foreign exchange consultant. She has worked at Hays since leaving school and will happily help retail staff with any enquiries about Disneyland Paris! Chloe is the youngest member of our team. She started her apprenticeship in August 2016 and she loves holidaying in Benidorm.

We deal with a wide variety of holiday types and destinations and our wealth of knowledge means we can be helpful whatever you are looking for. We have a lot of loyal customers who will only book holidays through us, however, we’re continually attracting new customers as well.

Local Community Partnership

Here at Hays Travel in South Shields we have been involved with three recent local community projects.

At the end of October it was the Charlie Cookson Foundation Ball, which we support every year by donating prizes for the auction. The Charlie Cookson Foundation offer financial support for parents of seriously ill children and their annual fundraising event consists of a three course dinner, live band, DJs, raffle and auction. This year over 250 people attended and more than £10,000 was raised. We donated a £200 Hays Travel voucher, as well as an overnight Valentines’ stay at Beamish Hall with afternoon tea, and a DFDS Seaways mini-cruise for two.

We have also been busy organising our annual line dancing event to raise money for the South Shields Alzheimer Society. This year proved to be the biggest and the best event we’ve ever had! The evening consists of bingo and a raffle - which we donate the prizes for – and, of course, plenty of line dancing! All of the staff from our branch attended; it was a really great night with a fantastic atmosphere. And this year we managed to raise £900!

Lastly, we have donated £100 to Ashley Primary & Junior School so that the children can go to the Christmas pantomime at the Customs House theatre. Our donation pays for the tickets, as well as refreshments for the kids.

Branch location

We deliver exceptional customer service and work hard to find you the perfect holiday – the many happy customers who keep coming back to book with us are testament to that. Plus, last year we won an industry award for our exceptional levels of service. Why not come and see for yourself? We’re located in The Nook and you can park for free virtually outside our door.

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For 4 or more rooms please call our Groups Team on 0800 408 4037.