My Booking

Questions about your booking? Contact us

South Shields Branch Manager: Debbie Howe | Opened: 1992 | ABTA: D2816

163 Prince Edward Road, South Shields,
Tyne & Wear NE34 8PL


Tel: 0191 4556411

View our South Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

South Shields branch profile

Welcome to the South Shields branch of Hays Travel! Our team consists of 8 staff members. Firstly, there’s me – Debbie - branch manager of the store. I have worked at Hays Travel for over 25 years, and became manager of this branch nine and a half years ago. I have travelled to various places, but my favourite destination has to be America. I also really enjoy cruises!

Kate is assistant manager and has been in travel for 13 years. She specialises in the Costa Del Sol and loves Puerto Banus. Emily has worked in the branch for seven years and she specialises in young and lively destinations. She loves partying in Ibiza! Kaigan has worked for the company for three years now. He has recently completed his NVQ apprenticeship and is a fully qualified member of our team! His favourite destination is Magaluf in Majorca!

Rebecca is our newest recruit. She has transferred from our Gateshead branch and has worked in travel for three years. Lanzarote is her favourite destination. Lauren is our foreign exchange consultant. She has worked at Hays since leaving school and will happily help retail staff with any enquiries about Disneyland Paris! Chloe is the youngest member of our team. She started her apprenticeship in August 2016 and she loves holidaying in Benidorm.

We deal with a wide variety of holiday types and destinations and our wealth of knowledge means we can be helpful whatever you are looking for. We have a lot of loyal customers who will only book holidays through us, however, we’re continually attracting new customers as well.

Local Community Partnership

Here at Hays Travel in South Shields we have been involved with three recent local community projects.

At the end of October every year we support the Charlie Cookson Foundation Ball by donating prizes for the auction. The Charlie Cookson Foundation offer financial support for parents of seriously ill children and their annual fundraising event consists of a three course dinner, live band, DJs, raffle and auction. Last year over 250 people attended and more than £10,000 was raised. We donated a £200 Hays Travel voucher, as well as an overnight Valentines’ stay at Beamish Hall with afternoon tea, and a DFDS Seaways mini-cruise for two.

We have also supported the opening of the new Charlie Cookson shop in South Shields which was opened by Faye from STEPS, our branch provided cakes to raffle off raising much needed money. This was a really well supported event by the local community and the shop was only open for 1 hour and raised over £600! Our Deb even got on the telly!!

We have also been busy organising our annual line dancing event to raise money for the South Shields Alzheimer Society. Last year proved to be the biggest and the best event we’ve ever had! The evening consists of bingo and a raffle - which we donate the prizes for – and, of course, plenty of line dancing! All of the staff from our branch attended; it was a really great night with a fantastic atmosphere. And we managed to raise £900! We hope this years event will be just as successful.

Branch location

We deliver exceptional customer service and work hard to find you the perfect holiday – the many happy customers who keep coming back to book with us are testament to that. Plus, last year we won an industry award for our exceptional levels of service. Why not come and see for yourself? We’re located in The Nook and you can park for free virtually outside our door.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, White Rose, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.