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Shildon Branch Manager: Rachel Griffiths | Opened: 1990 | ABTA: 94281

63 Church Street, Shildon,
County Durham DL4 1DT


Tel: 01388 777000

View our Shildon branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Shildon branch profile

Welcome to the Shildon branch of Hays Travel.

I've been working in travel for 15 years (eight of those with Hays) and I'm proud to be manager of this happy shop. I love booking all kinds of holidays, from family getaways to long haul adventures. The staff members and I are well known for our friendliness and travel expertise.

Let me introduce you to my team, both of whom are passionate about travel – Gemma is my Assistant Manager and has been in travel for 6 years. She enjoys the challenge of finding the perfect holiday for her clients. Elaine, our Senior Travel Consultant, has been in the travel industry for 18 years and has visited many destinations around the world, from Maldives to Majorca. Abi started in 2013 as an Apprentice and has progressed and flourished into a Travel Consultant. Our Apprentice Kayleigh joined us in August 2014 and is a welcome addition to the team.

Here at Hays Travel Shildon, we pride ourselves in our attention to detail and in the high levels of customer service we offer and believe that is why so many of our new and regular clients trust their holiday arrangements with us. We specialise in package holidays, cruises, and tailor-made holidays, alongside long haul getaways and UK breaks. We can also provide all the extras that enhance your holiday experience, including travel insurance, car hire, airport hotels and airport parking. Our in-store foreign exchange service offers competitive rates on foreign currency and a buy back service for your leftover holiday money.

How we engage with the local community

Macmillan Cancer Support is a charity that is very close to everyone’s hearts. We are extremely proud to support Macmillan and have recently raised £600 through our Northern Soul & Motown Night event in which all proceeds were donated to them! We also organised a raffle where two £50 Hays Travel vouchers were donated to the lucky prize winners.

We also sponsor Shildon’s Young People’s Awards each year to show our continuous support for our local young people. Every year we are lucky enough to present the award winners with their trophies, each engraved with the Hays Travel logo as a reminder that we will always be supportive of them.

Branch location

Whatever your holiday requirements, we’ll be happy to help. Come and see us – we’re on Church Street, across from Costa and free parking is available nearby.

We also have branches in: