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Sedgefield Branch Manager: Julie-Ann Humphrey | Opened: 1987 | ABTA: 9252X

6 Front Street, Sedgefield,
TS21 3AT


Tel: 01740 622411

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Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Sedgefield branch profile

I have worked in travel for coming up 34 years, and have been with hays virtually all that time I became branch manager here about 23 years ago. I love travelling long haul, especially to the Far East… I enjoy absorbing other cultures and anything to do with animals, for example elephant sanctuaries, orangutan orphanages.

My assistant manager is Helen who has worked in travel for 18 years adores anything Disney and loves the USA. I am also joined by Naomi who has worked here in Sedgefield for four years but previously worked in travel in a non-retail capacity and enjoys a little bit of luxury. Our second year trainee is Amanda who has just passed her first years NVQ in travel and tourism and is now embarking on her second year, and our youngest team member is Bree who has joined us as a first year apprentice.

Hays Travel is the UK’s largest independently-owned travel agency. That independence means we’re not tied to a particular tour operator and will search a wide variety of suppliers to get you a great deal. We offer all kinds of holidays, from city breaks to cruises, London to long haul. We also offer competitive rates on your holiday money though our foreign exchange counter. . I’m especially proud of the fact that we book third holidays for third generation customers – I’ve sent grandparents, parents and their children on lots of very happy holidays! Customer service is very important to us – we listen to exactly what you want and work hard to find you the perfect holiday.

How we engage with the local community

Hays Travel plays a big part in the community here in Sedgefield. Every year we are involved with the Rotary Club's Medieval Fayre and this year we sponsored the children's tribute to Alice in Wonderland.

We also have close ties to the Ellen Timney Foundation. This charity has been around for almost ten years and was founded to help sick and under privileged children in North East England.

In 2015, we established a two-year sponsorship deal with Sedgefield Cricket Club’s youth division. I am delighted to say the teams will be playing in strips printed with the Hays Travel logo, which will hopefully bring lots of luck!

This year we also sponsored the youth drama group, Sedgefield Players youth section (SPYS), adaptation of Jungle Book here in the village.

Hays Travel were delighted to be their proud sponsor of show, and went along to meet the cast on opening night. Pictured next to Baloo and Bagheera (Back row) are Julie Ann Humphrey, Branch Manager and Bree Atkinson, Apprentice. Well done guys, great show!

Branch location

Come and say hello: we’re on Front Street, opposite the church, just up from the library – and you can park for free nearby.

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