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Ripon Branch Manager: Caroline Eltringham | Opened: 2010 | ABTA: L7301

4A Westgate, Ripon,
North Yorkshire HG4 2AT


Tel: 01765 605266

View our Ripon branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Ripon branch profile

Welcome to the Ripon branch of Hays Travel. I have been in the Travel Industry for 18 years and Manager of the Hays Travel Ripon Branch for 5 years now. My personal travel experiences have been Greece, Mexico and Las Vegas which is where I got married! I have been lucky to travel with work to China, New Zealand, Barbados and Mauritius. I have two small children, and have visited several parts of the UK with them recently.

Charlotte joined us 5 years ago and was promoted to Assistant Manager in October 2016. Recent holidays include Las Vegas and Tenerife. Sam joined us in October 2015 as our Foreign Exchange Cashier. This is her first roll in Foreign Exchange and she has settled into the team here in Ripon extremely well. Sam has worked in other retail roles in Ripon and Knaresborough for the past 26 years so you may already know her! She travels to Cyprus every year which she loves because of the hot weather and friendly people.

Jess joined us in August 2015 as an apprentice. She has learnt a huge amount in the last year and has fitted in really well within our team, she has now started her 2nd year of training. We have just been joined by Ruby our new 1st year apprentice. She has travelled to Spain, Iceland and Turkey and is wanting to spread her wings as far as North America. She plays football for Ripon City Ladies in her spare time and works in a local village pub.

We offer all kinds of holidays, from European beach breaks to luxury cruises, but we're well known for our long haul, tailor-made holidays. We offer excellent service and work hard to create the perfect holiday for our customers - I think that's why so many of them come back and book with us.

How we engage with the local community

We love getting involved in the local community - our most recent Charity Event was in April 2016. We cycled 517.5km in branch between 25th - 29th April to raise money for The Yorkshire Air Ambulance. We held a cake bake along side the cycling event and this helped us achieve our goal and raise £478.62 for the Charity. Many of our customers came to support us and we are very grateful for all of the donations received.

We were present at the annual Duck Race in 2015, helping to raise money for Scuba Diving for All. We sponsored The Ripon Armed Forces Weekend in 2015. In 2014 we walked The 3 Yorkshire Peaks to raise money for a little boy called Ollie to help him walk. We have attended, sponsored and supported events at The Ripon Rugby Club.

We have been recently supporting Ripon Lions in fundraising £1500 for a defibrillator. We have held many events in store over the last 2 months including a raffle and tombola, cake bake week, name the bear and guess the number of sweets in the jar to name a few. We had decided to do something epic to raise as much money as possible and this resulted in the Skydive that I did on Sunday 30th October 2016 at Peterlee. We have been really lucky to have so many customers, friends and family sponsor us and their generosity alongside the other events has raised £1,790! I'm so pleased that we have been able to purchase a defibrillator for Ripon and the left over funds have gone towards a second unit.

We had great pleasure in popping down to Ripon Grammar School recently where we watched some of our newly sponsorsed Eagles Netball team match. Here they are with Charlotte and Ruby, wearing their new team bibs. I'm looking forward to seeing them again to award their Trophies.

Branch location

Whatever your holiday needs, we can help. Come in and see us - we're easy to find, in the centre of Ripon, just off the market square.

Allerton, Amesbury, Andover, Ashington, Barnard Castle, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.