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North Shields Branch Manager: Andrea Trotter | Opened: 2010 | ABTA: L7956

102 Bedford Street, North Shields,
Tyne & Wear NE29 6QJ


Tel: 0191 5438949

View our North Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

North Shields branch profile

Welcome to Hays Travel North Shields. I started my travel career as an Apprentice 15 years ago and have worked my way up to Branch Manager. I am well-travelled around the Canary Islands and have an extensive knowledge of places to go and sights to see. I have also holidayed in The Gambia, The Algarve and the Greek Islands; however my favourite destination is New York.

Faye is our fantastic Assistant Manager and has 13 years’ experience; she has travelled to many different destinations near and far. Jordan first started as an Apprentice four years ago and has gone on to complete her apprenticeship. She has travelled to India and is also an expert on Cyprus. Dawn also joined us four years ago. She has worked in travel for many years and has an extensive knowledge of the Greek Islands, but more recently has been travelling to different European cities. Aimee is the newest member to the team and has joined us as our Apprentice. Deborah is our Foreign Exchange Consultant and joined our team two years ago after working with travel money for the last four years.

We specialise in a wide range of travel options from luxury holidays to escorted tours, coach trips to rail breaks, short haul holidays to long haul holidays. Whatever you’re looking for, we can aim to tailor-make your dream trip. We also have a bureau de change where we offer fantastic rates on a variety of currencies.

We pride ourselves on our excellent customer service and have seen a fantastic increase in repeat customers - I believe this is due to the team going the extra mile and working hard to deliver the best service possible. We always greet our customers with a smile, listen to what they need, and help them find their perfect holiday.

How we engage with the local community

We love helping within the community too. We are proud to be a regular supporter of the Tiny Lives Charity. Tiny Lives is a fantastic charity which provides essential care for premature and sick babies, and give support to the families using the neonatal unit. In the last year, we have donated ten mini boos which are an essential piece of equipment in the bonding process between premature babies and new parents. We also organised a charity fundraising Christmas coach trip to York, which was a huge success and we raised a further £273.65 for Tiny Lives. We are currently organising a summer coach trip to continue raising money for Tiny Lives.

Branch location

Whatever your travel needs, we'll be happy to help. Come in and say hello - we're at the bottom of the high street, opposite Home Bargains and you can park for free nearby.

Allerton, Amesbury, Andover, Ashington, Barnard Castle, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.