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North Shields Branch Manager: Andrea Trotter | Opened: 2010 | ABTA: L7956

102 Bedford Street, North Shields,
Tyne & Wear NE29 6QJ


Tel: 0191 5438949

View our North Shields branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

North Shields branch profile

I have worked in the travel industry for a total of 13 years. I started my travel career as an apprentice and have worked my way up to branch manager. My favourite beach destination is Gran Canaria. I have travelled to the island on many occasions and have a great knowledge of the resorts and places to see.

We have a fantastic team in North Shields. Faye is my Assistant Manager and has 12 years experience and has travelled to many different destinations from short haul to long haul. Jordan completed her apprenticeship with us in 2014 and has gained valuable knowledge of the market and has also been lucky enough to travel to India last year. Dawn is our part time consultant and she has an extensive knowledge on the Greek Isles.

We are located on Bedford Street, opposite Home Bargains. We specialise in a range of travel from luxury holidays to escorted tours, coach trips to rail breaks, short haul holidays to long haul holidays. Whatever it is you desire, we can aim to tailor make your trip. We also have a bureau de change where we offer fantastic rates on a variety of currencies. We pride ourselves on our excellent customer service and through this have seen many customers come back to us year after year.

Although we've only been open since December 2010, we have lots of happy customers who return to book their holidays with us. That's because we always go the extra mile and work hard to deliver the best service we possibly can. We always greet our customers with a smile, listen to what they need and help them find their perfect holiday. We love helping the community, too - we are currently one of the proud sponsors of the North Shields Under 8’s Football Team, and we support the Tiny Lives Charity. Tiny Lives is a fantastic charity which provides essential care for premature and sick babies, and give support to the families using the neonatal unit.

How we engage with the local community

Hays Travel North Shields are very happy to help out in the local community however we can. In the past we have supported the Fishermen's Mission, MacMillian Cancer Care, the North Shields Under 8's Juniors Football team and many more.

We have worked very hard over the past few years to raise funds for a charity that is very close to us, Tiny Lives. The Tiny Lives Trust is a registered charity that helps to care for premature and sick newborn babies, their mothers and families in the Special Care Baby Unit of the Newcastle Neonatal Service. We have donated hampers of essential items for the parents to use while they are staying with their babies, sponsored charity events and donated prizes for them to raffle off, donated Mini Boos to the charity and ran our own fundraising events. The most recent event we have held was a coach trip to York in December 2016. On board the coach we organised a quiz, a game of bingo and a raffle. We wanted to say a huge thank you to all of our lovely customers who bought tickets for the trip and helped us raise even more money onboard by partaking in our Christmas Quiz, Bingo and Raffle! Well done to all of our winners! This coach trip managed to raise a total of £273.65 for Tiny Lives which is absolutely amazing!

Branch location

Whatever your travel needs, we'll be happy to help. Come in and say hello - we're at the bottom of the high street, opposite Home Bargains and you can park for free nearby.

Allerton, Amesbury, Andover, Ashington, Barnard Castle, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.