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Newcastle Branch Manager: James Askew | Opened: 1992 | ABTA: D3575

5 Ridley Place, Newcastle Upon Tyne,
Tyne & Wear NE1 8JQ


Tel: 0191 2221400

View our Newcastle branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 7:00pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Branch profile

Welcome to the Newcastle branch of Hays Travel. I have worked in travel for almost 20 years spending the last 10 years as a manager for Hays Travel. In October I re-joined the team in our Newcastle Office. I love travelling and have a real passion for Cruise Holidays having traveled with the majority of major cruise lines. My favorite destination is New York as it's a great starting point for cruises to both the Caribbean and Canada.

Susan is my assistant manager, she has worked in the travel industry for 36 years. She has fantastic travel knowledge and is extremely well travelled herself, her favourite place is Barbados. Stacey has also worked in the travel industry for a number of years she is your girl for holidays to New York and can recommend the best hotels and must see attractions. Indy started her travel journey as an apprentice and has worked in Newcastle for over 3 years, she is an expert on the lively resorts and can tell you the best bars and clubs to visit on you holiday. Amanda is our longest serving member of the branch and has worked for Hays Travel for 18 years she can advise you the best places to travel with your family and plenty to do to keep the kids occupied.

Jessica is our second year apprentice, her knowledge on the Far East is second to none, she can recommend tours and attractions that you must go and see. She has also visited a number of cities across Europe and the UK. Allana has just joined us from sixth form as a first year apprentice; she knows Tenerife like the back of her hand. Joanna is also a first year apprentice and has experience within the customer service industry and great knowledge of ski resorts as well as European holidays.Julie is our foreign exchange consultant. She is the girl to advise you the best way to carry your money abroad. She stocks a wide range of currency's and can also order in anything we don't have stocked. Julie has all the information you need to make sure you receive a great exchange rate. She also has great travel knowledge and knows the Vegas strip very well.

Hays Travel are the UK’s largest independent travel agency – and this independence means we give you impartial advice. We’re not tied to a particular tour operator and will search a wide range of suppliers to find you a great deal. Whether you’re looking for a UK break, cruise, beach holiday or long haul travel, we can help. We also offer very competitive rates on foreign currency though our bureau de change.

Branch location

I've been working in the travel industry for 34 years and 27 years as a manager. Although we're a relatively large, city centre shop, we provide friendly, personal service. I think that's why so many people come back to book their holidays with us time and time again.

Allerton, Amesbury, Andover, Ashington, Barnard Castle, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.