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Middlesbrough Branch Manager: Kelly Coley | Opened: 1999 | ABTA: G7213

49 Linthorpe Road,
Middlesbrough, TS1 5BS


Tel: 01642 247555

View our Middlesbrough branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Middlesbrough branch profile

Welcome to the Middlesbrough Branch, My name is Kelly and I am branch manager here in Middlesbrough, I have been with the company almost ten years now, but have been in the travel industry for over twenty years in total. I have a wealth of knowledge and experience within the travel and have visited lots of fantastic destinations - From Butlins to Bahamas.

Lauren has quickly progressed through the ranks to her current role as assistant manager and is the Branch’s Longhaul Specialist. Jen has been with the company for many years now and has visited many different countries, Kelly is the branches longest serving member of staff, and has a wealth of experience and expertise which is invaluable within our team. Amy has a wealth of knowledge and her specialist area is cruise. Sophie has such enthusiasm and product knowledge when selling America. Suzanne, Nadia and Helen who are all senior sales consultants and have a wealth of knowledge between them spanning from the Med to Malaysia.

Ellie is now second year apprentice and close to successfully completing her NVQ, she has a great knowledge of the latest partying places and loves finder our younger clientele their perfect holiday. Caroline has been with the company since 2008 and what she doesn’t know about Foreign Currency and products is not worth knowing. Janet is a Foreign Exchange Consultant, she too, like Caroline, has a wealth of knowledge on all foreign currencies and products. Rebecca is now first year apprentice , who has settled in well to the team and her knowledge is growing daily.

We have a large number of loyal customers and even more new customers who walk in off the street, this continues to grow year on year. We deal with such a diverse range of products and destinations and book holidays from Butlin’s to Botswana, Longhaul to Cruise, 18-30 to Villas in remote locations and given that we are an independent company we can be confident in our role that we have all the tools to ensure we can find every customer their perfect holiday. All staff strive to give excellent customer service to every customer every time and this is something we are proud of and results in a lot of customers coming back to us year after year.

How we engage with the local community

For the past two years we have supported the Middlesbrough Fostering Association. This year we are helping them by providing the funds for their annual Halloween party venue and we have booked a local face painter for the event.

The Middlesbrough Fostering Association is solely run on donations and helps raise funds to be put towards days out and occasion parties for their looked after children. Without this crucial funding, the foster carers wouldn't be able to hold parties and day trips for the children.

We have also signed up to do the Teesside Hospice Colour run in September 2017. A number of the girls in branch are signed up and we are raising money for their cause; you can find our Just Giving page link on our Facebook page.

Teesside Hospice is a local charity which helps enhance the quality of life for those suffering from cancer and other life-limiting illnesses. They provide a range of services for patients, families and carers, and help over 3,000 people in the Teesside area each year.

Within branch we act as a food donation stop to support Middlesbrough Food Bank. They have been supported in Middlesbrough for four years now and provide emergency food to people in crisis through their local food banks.

Supporting our local schools is also very important to us and this year we have sponsored prizes for awards ceremonies at Trinity Catholic College School. They regularly hold award ceremonies to celebrate their students’ achievements.

Branch location

There’s a lovely warm atmosphere at Hays Travel Middlesbrough. We’ll go out of our way to find you your perfect holiday at a good price. Why not come in and see us? We’re easy to find on Corporation Road, just down from Debenhams.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, White Rose, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.