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Middlesbrough Branch Manager: Kelly Coley | Opened: 1999 | ABTA: G7213

13 Corporation Road, Middlesbrough,
Cleveland TS1 1LJ


Tel: 01642 247555

View our Middlesbrough branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Middlesbrough branch profile

I have been in travel for almost twenty hours, and the last 8 years have been at Hays Travel. I initially joined the branch as Assistant manager and progressed up to Branch Manager in 2008. I have visited many fantastic destinations over the years but my top three destinations have to be: Florida, Turks & Caicos and Menorca, in that order.

Jennie my Assistant Manager: Jen has been with the company for many years now and has visited many different countries. Suzanne has been with the company also for many years, she initially joined the company as an apprentice and has progressed through the ranks to her current role. Kelly is the branches longest serving member of staff, and has a wealth of experience and expertise which is invaluable within our team. Lauren has quickly progressed through the ranks to her current role and is now the Branch’s Longhaul Specialist. Amy also has a wealth of knowledge and her specialist area is cruise. Sophie has such enthusiasm and product knowledge when selling America.

Our 1st Year Apprentice is Ellie, she is the newest addition to our team and I look forward to seeing her grow in her role and successfully complete her first year. Caroline has been with the company since 2008 and what she doesn’t know about Foreign Currency and products is not worth knowing. Janet is a Foreign Exchange Consultant, she too, like Caroline, has a wealth of knowledge on all foreign currencies and products.

We have a large number of loyal customers and even more new customers who walk in off the street, this continues to grow year on year. We deal with such a diverse range of products and destinations and book holidays from Butlin’s to Botswana, Longhaul to Cruise, 18-30 to Villas in remote locations and given that we are an independent company we can be confident in our role that we have all the tools to ensure we can find every customer their perfect holiday.

How we engage with the local community

Most recently we have sponsored Charity day trip for MAIN who are a locally charity offering support and services to people who have autism as well as their parents and carers. We have provided sponsor prizes to a local football club Marton Under 10’s where they will raffle this at charity night in order to raise funds for a football tournament they are taking part in next year. We have also donated a prize to Breakthrough Breast Cancer ball which took place in September, a well-known charity across the country and a great cause.

A big part of community partnership is getting out and about into our local schools and colleges and building relationships with the next generation. For many years we have worked closely with Acklam Grange and Middlesbrough college, where we have attended events to present awards that Hays Travel have sponsored to pupils and learners who have had some outstanding achievements. Most recently we have also worked with Outwood Academy and attended an organised career fair.

Branch location

There’s a lovely warm atmosphere at Hays Travel Middlesbrough. We’ll go out of our way to find you your perfect holiday at a good price. Why not come in and see us? We’re easy to find on Corporation Road, just down from Debenhams.

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