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Metro Centre Branch Manager: Rachel Keith | Opened: 2016 | ABTA: P6949

Unit 1.89, Upper Blue Mall
Metro Centre, Gateshead,
Tyne & Wear, NE11 9YG


Tel: 0191 4326502

View our Metro Centre branch Facebook page
Opening hours
Monday10:00am - 9:00pm
Tuesday10:00am - 9:00pm
Wednesday10:00am - 9:00pm
Thursday10:00am - 9:00pm
Friday10:00am - 9:00pm
Saturday9:00am - 7:00pm
Sunday11:00am - 5:00pm

Branch profile

Welcome to Hays Travel Metro Centre. I’m the shop manager and I have worked in the travel industry for 16 years; 14 of those have been with Hays Travel. I started off in the Gateshead store and spent 12 years there working my way up to assistant manager then branch manager. I love travel and everything about it; I have a vast knowledge of different destinations and have had the pleasure of travelling as far as the Seychelles. My favourite place out of all is New York, one word - amazing!

I have 12 people in my team. Cheryl is my assistant manager and has worked in travel for 12 years; she has vast knowledge of European destinations and her favourite place of all is Tenerife. Nicola is our other assistant manager and has worked in the industry for 13 years. The rest of the team are Jessica, Ellie, Laura, Lesley, Vanessa, Tori and Elliott. Between them they have vast knowledge of European destinations, cruise and long haul, and they are all happy to help with your enquiry. Elaine and Martin work in our foreign exchange and are here to help with any currency queries you may have.

We offer everything from UK breaks and last minute deals to cruises and long haul holidays. With us being an independent travel agent, we are not tied to a particular tour operator, so we check a wide range of suppliers to make sure we can get you the best price!

Branch location

We are a brand new store open in the upper blue mall of the metro centre. We are located opposite Sports direct and next door to officers club.

Allerton, Amesbury, Andover, Ashington, Barnard Castle, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.