My Booking

Questions about your booking? Contact us

Darlington Branch Manager: Nicola Metcalfe | Opened: 2013 | ABTA: P6658

40 High Row, Darlington
Co. Durham DL3 7QW


Tel: 01325 609021

View our Darlington branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Darlington branch profile

I am very proud to manage this branch, I started at Hays Travel as an apprentice in 2003, I have worked in a couple of different branches and I have worked as Manager in Hays Travel Cockerton for 6 years. My favourite destination is Las Vegas; I have been twice now and absolutely love it and will be back next year! I was also lucky enough to visit the Seychelles last year which was utter paradise and I would love to return there in the future.

Tara is our assistant manager and has worked for Hays Travel for 7 years, she has a wealth of experience and loves her holidays. Her favourite destination is Mexico and hopes to return soon. Clare is our Senior Travel Consultant with over 20 years at Hays Travel. She has a vast knowledge which she has gained by travelling to an array of destinations her favourites being Goa and Singapore. Martyn is our Cruise Specialist to tailor make your perfect holiday. He is looking forward to his next adventure on the Independence of the Seas. Amy has been in travel for over 2 years and has just finished her apprenticeship and is our Long haul Specialist. Her dream holiday is to tour the USA. Ellie has just begun her journey at Hays Travel this August on our Modern Apprenticeship programme. She is very excited to learn all aspects in the travel industry and are keen to travel to a variety of destinations to gain knowledge and experience.

How we engage with the local community

As well as selling holidays, we're passionate about our local community and love to support charity events and schools.

In October 2016 Tara, Amy and Ellie visited Dogs Trust Darlington. They spent the whole day there and helped out where they could, taking the dogs on walks and feeding them. We also donated a hamper with £100 worth of dog treats and toys on their wish list.

ME North East is a charity that provides support to people suffering with Myalgic Encephalopathy. ME can affect all types of people at all ages. The symptoms are severe and debilitating fatigue, painful muscles and joints, disordered sleep, gastric disturbances, poor memory and concentration are commonplace. We decided to fundraise for this charity, and held a coach trip in December 2016 to Leeds Christmas markets. We managed to raise a massive £930 for ME North East! Thank you to all of our customers who joined us on this trip!

Branch location

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, White Rose, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.