of our customers leaving a review rated our service good or excellent.
Wasn't very impressed with the older lady that started to help us when we fist went in,she was unable to find the holiday that we had gone in for! She called over the younger apprentice girl for her assistance, then she walked off without a excuse me or anything and started to help someone she knew, who had come in, which I found extremely rude!! The girl that took over though was absolutely brilliant couldn't fault her at all, she was very freindly, chatty she explained everything in great detail and she had so much patience as we changed our minds on a couple of things! All I can add is a big thumbs up for all her help.
Melanie and Sean were first class in there customer service and help in our booking process can't thank them enough.many regards. Malcolm And Eileen Evans
Always excellent service from the Honiton branch,nothing too much trouble
Always helpful. Good to have complimentary Taxi from home & return.
Good all rounded
Louise couldn't have been any more helpful, found just what we were looking for she took all the hassle out of booking thank you.
Rebekah is always charming, professional and accommodating. Nothing is too much trouble. I would thoroughly recommend the Budleigh Office of Hays Travel.
Quick and helpful service
Sharon was exceptionally helpful and went our of her way to assist with our booking and find us the best price.
Dawn was extremely help full in the north Shields branch an asset to you
Very helpful will defo use again
Excellent staff , really looked after me
The staff, as always, were helpful, polite and friendly.
Very thorough looking for the best deal for our 50th birthdays.Got s great deal.Thankyou Emma @ Chester Le Street.
Wouldn’t consider going anywhere else!
As always Excellent service. We’ve been using Hays at Cockerton for a few years now. The whole team are brilliant and always go that extra mile to ensure you get everything you want from your holiday.
We went this time with an idea of what we wanted to do and about an hour and a half later we were all booked up. Thanks to Ashliegh’s knowledge and expertise, it was as always a great experience.
Thank you to you all.
John & Jacqui Paice
I would just like to say a massive thank you to Kerry Appleby at Hays Shipley for helping us book our first family holiday abroad. She was very helpful every step of the way and helped us chose a lovely holiday to Calella Spain.
Thank you again and I can’t wait now to go on holiday!! Would definitely recommend Hays to family and friends X
Janine was excellent and very helpful.
Agent was very good & efficient.
My travel agent listed to and understood my needs/requirements well, and found a very good deal for me.
Tanya was very helpful thank uou.
Very good service
Excellent the young lady was very helpfully and sorted us a holiday and even car parking thankyou Hays 😁
Helen at Hays travel peterlee was excellent in finding and oraganiding our holiday booking. She was very professional & extremely pleasant
Appreciate was spot on. Had a good laugh whilst booked a holiday
Usual high standard.
just a shame that customer service did not take priority over TWO members of staff on a conference call.earlier in the week.
Visited New Milton branch , discussed various P&O Cruises and within 15 minutes all booked, very good service as usual.
Dr Robert Woolley.
For 4 or more rooms please call our Groups Team on 0800 408 4037.