of our customers leaving a review rated our service good or excellent.
Fantastic and helpful service. Only started using Hays Travel a few years ago but will continue to use the Shildon branch because of the efficient service.
We had the full attention of Sharon and Nicky, who were both helpful, enthusiastic and knowledgeable. What more could I ask?
All the staff at Shanklin are always most helpful Thankyou . E Lee
That pleased with the staff and bargains I booked a second holiday on the same day
Very pleased with all the staff
I went into Hayes Travel, Houghton-le-Spring branch, and was warmly greeted by all the staff. James Usher was so helpful, patient and informative with regard to my quest to find a suitable holiday for my friend and myself. Nothing was too much trouble.
Various destinations were suggested and we happily chose one to suit us.
The booking was quickly and efficiently dealt with.
I would gladly use Hayes Travel again.
Very straight forward
Friendly helpful and got me what I wanted
Paul Bryan was very efficient and helpful
The service we received from Hayes Travel in Stockton Heath was very good.
We were given advice and had help choosing the hotel.
It is very helpful to be able to discuss face to face and speak to someone who has visited the place we were interested in also if we think of anything else we can just call in.
Very good service in Newcastle store the lady who served me got me a good all inclusive deal in Lanzarote and one of her colleagues made me a cup of coffee
Very friendly great service! Courtney and Leanne were great helping us find the perfect holiday!
Luan was extremely helpful in the booking process and very knowledgable. Luan also went out of her way to answer my many questions and really took on book the kind of holiday i was looking for.
Chloe was fantastic, she was training but remained professional, calm and listened to the many requirements we had! I’m sure she will be asset to your branch. Thank you!
The young lady who booked my holiday was very knowledgeable and pleasant, she answered all my enquiries very well.
You have it wrong we are going to Jerusalem not Malaysia
Hi Stephanie Lane has been looking for three holidays for us. She has as usual come back with great prices and we have booked two!!
very helpful staff
The service we receive is always very good.. They are efficient and extremely knowledgeable and booked our holiday very quickly giving us appropriate advice and everything we asked for.
The staff at Hayes travel were very helpful and were able to book the exact holiday we were wanting really easily, with helpful advice.
Very helpful and knowledgeable
Brilliant service with a very friendly face to help us book our holiday
Friendly and knowledgeable lady who helped us book our first cruise.
I always feel welcome when I visit the Peterlee branch . Every member of staff is friendly, helpful and professional.
Gemma from the Crook branch was excellent, helpful, friendly, made our booking experience a delight will definitely be back 👍👍
Emma is extremely helpful. Although we had all the details for the holiday we wanted to book, she appeared knowledgeable, competent. She gave the right amount of time to process our booking, and explained each stage. I could have booked online, but chose to enquire at Hays Travel as we have used their service previously. Would use again.
Researched small print for before I booked, Clarified booking detilas to ensure factual. Clear about expectations over next 12 months
Excellent service have used the branch since moving from Southampton 7 years ago. They are the first people we go to. Kimberly Garforth has always given excellent service together with her colleagues.
Once again Jemma Casson found us the ideal holiday🛳🛳
Very happy overall, lovely staff very helpful
For 4 or more rooms please call our Groups Team on 0800 408 4037.