of our customers leaving a review rated our service good or excellent.
Fantastic customer service
Excellent service, very helpful, would recommend .
Kitrsty was very helpful and offered a lot of options to suit our needs.
Great service. Would definitely book again
Caroline always devotes her full attention to meeting our needs and is very patient in her efforts to ensure we receive the best deals available. She is friendly and relaxed; managing a very personable team.
A Very polite , professional service.couldn't ask for more.
Took time to listen found perfect solution to our holiday request thank you Danny.
Explained everything GOOD customer service
Serena was brilliant, very efficient, ringing back when she said she would, explaining the situation sensibly, always smiling, happy and efficient. Very impressed. Hope the hays package lives up to her high standArds as my friend I am travelling with is on the same package bit with SAGA!
I will certainly recommend friends to go to Hays Highcliffe branch as ask firmSerena.
Gemma was excellent.
Outstanding service from Carole Bodley as always. Thank you very much.
Happy with the service so far.
We thought Tim was very good and went though every thing we needed to know about the holiday we wanted.
Excellent service, friendly staff and very help full and great price, would definitely book again with you.
Really helpful and personal. This is the 3rd holiday ive booked with rachel
Really knowledgeable consultant spent a lot of time sorting out best holiday for us
Another efficient,friendly & stress-free experience.
As usual, the staff are so helpful,efficient & friendly. Thank you.
Emma at Chester le Street branch was fab x
Very pleasant,friendly and chatty saleswoman
The man in the agents darren wetherell was extremely helpful and helped us find the perfect holiday
staff very pleasant and helpful.
Friendly, excellent service.
Absolutely amazing service from Natalie, she found us the best deal for our big family holiday!! Definitely recommending her to friends & family 😀
Always a pleasure to book a holiday wirh hayes travel, both tina and denise are fab and i will be back for future bookings .
Great friendly staff
The girl who took our booking was new so wasn't used to the system on the computer so took a lot longer than expected, also one of the sites was playing up. Overall friendly pleaseant staff.
For 4 or more rooms please call our Groups Team on 0800 408 4037.