of our customers leaving a review rated our service good or excellent.
We were served by a very helpful and pleasant young woman. She booked our cruise to the Baltic and sorted a specific cabin for us so we are thrilled and excited about our future visit to Russia.
Efficient anf friendly and provided a good solution
Adam was a very pleasant and knowledgeable young man, explained everything and made sure we were happy with our choice of hotel and destination.
Fast, efficient and friendly as always.
The lady who I was dealing with was very helpful as I was booking a surprise for my wife's Xmas present
Very helpful agent.
Prompt, courteous attention on arrival and booking was very easy once our needs and wishes were ascertained.
Very helpful found me exactly what I was looking for.
Staff were helpful and found us a good deal
Lydia and her team at Mold always go out of their way to accommodate us. I would not book anywhere else!
Your representative was very helpful. She got us a good price for a weeks holiday in Tenerife at Christmas time, something we thought would be impossible this time of year. Thank you!!
Chris got everything I ask for , will be recommending him to all.
Hi all, Thank you for your excellent service. I told them Sunday and they were rather pleased.
Liz was not there but had done research for us previously so the young ladies who served us, a trainee and a more senior person, were very helpful and answered all our queries.
The time your Bishop Auckland staff take to ensure that the client gets the "perfect" holidays can only be praised.
Well done yet again.
always good service
The consultant who booked our holiday for us did an excellent job, was very helpful and informative
Great service very clear and went above and beyond to help out. Surprise is now booked and looking forward to next year, will definitely use again much better than the attitude you get with Thomas cook and TUI and much safer than the rest!
Very helpful and informative. Would recommend to anyone
really helpfull and careing
We were given excellent service that enabled to book the holiday to our exact requirements.
The usual excellent and friendly service, by Katie at the Cockerton branch
We never book anywhere, but Hayes Travel.
They are really friendly and know there stuff.
Prompt and efficient service. Thank you
Excellent service yet again from the Hays Malton Team,ensuring we booked the right hotel and flights and the right currency.
Thank you, as we can now look forward to 10 days in the sun in Corfu in June with confidence.
I liked the face to face personal attention - nothing was too much trouble
Very helpful and great price
We have just booked our second holiday with you and on this occasion we had a trainee doing the booking and she did a good job.
We would of liked to have had our plane seats booked together as standard and not have to ask for it, and for the travel agents to have more local knowledge and feedback of holiday destinations- we had to do all the work in this respect.
We felt that we could of easily completed the booking ourselves at home, although would not have the ABTA protection which was want we needed. This could be an area to build on.
The business seems set up for package hotel all inclusive holidays which is not something that we are interested in.
Rebecca was very helpful in finding a holiday which suited our requirements. She took time to explain things about flights and the hotels available and booked everything for us even parking at the airport. She was very professional and we will definitely book another holiday through her.
For 4 or more rooms please call our Groups Team on 0800 408 4037.