of our customers leaving a review rated our service good or excellent.
very good service and holiday booked and all queries answered really well.
Amie was very helpful, really friendly. Went out of her way and stayed on to complete our booking. She was very efficient... excellent, well done...
The service I received was excellent. The person who dealt with us was called Mary and she was really helpful.
I have used Hays travel Thirsk for over 15 years. All the staff are very well trained, knowledgable and charming...I have never had a bad experience...More than helpful cannot do enough. Long may we both last.
First class service no problems
Gave some good alternatives at such a short period of booking to travel.
Zara Street, the Manager, arranged my holiday and was efficient and friendly. There was another member of staff in the office at the time who was also extremely friendly. I book all my holidays through Hays Travel in Fordingbridge and have never been disappointed.
Pleasant helpful patient
very friendly and helpfull
Very helpful you gave a first class service very generous with time.
the Hays travel adviser spent a long time trying very hard to get just the right accommodation and flights, along with the tickets and transfers for the museums,
and all on the days that we wanted.
Very very impressed, we have used this service for many years and will continue to do so.
Very friendly helpful staff
I have used this agent for many years and have always found their service excellent. I am used to Debbie and her staff and they to me and I only live two minutes from the shop. I find it so much easier to deal with them than battling with company web sites and I often end up with a better deal than I can find on-line.
Excellent service, lovely friendly agent, highly recommended!
Clare was brilliant, she worked tirelessly to find us our perfect
Holiday. The whole process was enjoyable and stress free
and Clare will manage our booking up to departure,
Friendly, prompt and very efficient service. Thank you.
The Hays office representative, Rachel, was very helpful and friendly. However, having discussed all the travel details the quote was promised within 36 hours, but it took 4 days as it had to be compiled by another office. The first quote had an incorrect end date (10 days short), and the second quote had the incorrect end date for the car hire.
The local office kept us informed of the progress of the quote and had the quotation corrected fairly swiftly.
The end result was very good and the holiday is booked, but getting there took quite a lot of checking on our part.
Didn't give us any help when we ask just a few little questions. Very poor!
Very prompt contact, informative and helpful. Exceptional service
The young lady who dealt with us was very patient, cheerful and most helpful. There was no hard sell and I have nothing but praise for her.
The computer system went down on the Hays website so it was difficult to research holidays. When the lady called up to inquire she was left on hold for a long time. However, she was very helpful despite the situation. We understood that this wasn’t the shops fault but technology can fail.
After time looking for the break we needed rang Hays Travel and within 10 minutes Helen had found exactly our requirements.A big thank you for such speedy,courteous service.Have used Hays Travel before...always 100%
The assistant Charlottevwas marvellous.......such a lovely helpful person
Excellent service very friendly and helpful
My requirements were dealt with very efficiency
Probably it would be better if you went into the Agency to book because you get constant attention. But when you phone they have customers to deal with. So if you want immediate attention and call back it isn't going to happen. But, saying all that It was trouble free and Julie got the best deall. Very good.
Every time we book with Hayes we receive competitive prices and professional attention. That's why we keep coming back
As always top service from Kerry The Manager at Chard Somerset Branch. As always delivers 100% plus.
Kerry is so dedicated and passionate about her job and always delivers top customer care service to her clients together with the perfect holiday.
I would like her to be recognised for this by your team.
Alice was very helpful with booking my holiday for me and my family as we wanted to book from 2 seperate airports in different parts of the country. She found us the best deal for us to fly around the same date
For 4 or more rooms please call our Groups Team on 0800 408 4037.