of our customers leaving a review rated our service good or excellent.
Cath was very friendly and gave excellent customer service.
Staff are so efficient and friendly- always willing to go that extra mile to ensure customers get the holiday they planned.
Fantastic service as ever, Faye was a fantastic help, providing the required help over facebook and then being able to pop into branch to book the holiday. My thanks to to her and all the fantastic staff at North Shields
Staff are always helpful and friendly.
Friendly efficient service
Really friendly team and seem to try there best to get you what you want
Agent was very patient and very helpful.
Thank you to Debbie for dealing with my requests and
Booking my next holiday so quickly.
Called into the shop today to sign some paper work
and was greeted by two very happy and helpful members
Very helpful excellent service
Really friendly staff, very helpful and no pressure
Derek was excellent at the Fareham branch, talked him through what we wanted and he sat with us for about 2 hours until we were happy with our holiday plans.
The usual quick and comprehensive service.
Excellent customer service got a great deal and they gave loads of information highly recommended
Would like to thank Becky very much for all her help. She helped with our planning to get to Tilbury from Manchester, she was so helpful.
Made this booking the day Thomson became tui. Lots of problems with the site but Emma persevered, called me back in and sorted my holiday. She was very helpful, extremely pleasant and was lovely to deal with..
Jude was very helpful and happily answered many queries for me while remaining very patient!
Neill Farr was extremely helpful and took care that he knew exactly what we wanted. After initial contact all calls were very courteous and answered any queries we may have had although they were very few as Neill had done an excellent job in the first place.
Very good all booked in 20 mins and very friendly and happy service
Excellent service. Efficient and friendly - nothing too much trouble.
Claire goes the extra mile to ensure our holiday is perfect . Having dealt with Claire for probably fifteen years she has a great understanding of our needs and expectations, she has never let us down .
The young lady, Beth from Hays Travel at Billingham went out of her way to give us a fantastic deal on our holiday for 2018. A credit to your company.
We were delighted with the service we received and impressed with the efficiency of the staff. Very surprised at the tremendous savings achieved with our booking.
very good helpfull
A pleasant and welcoming greeting on entry to the shop. supported by a professional service which made our selection and booking simple. I believe the young lady was called Alison, thank you.
The very helpful staff at Hays Travel made booking our cruise as easy as possible.
couldnt have been any more helpful, 15 out of 10
I keep using them so they must be good at what they do
Absolutely thrilled , excellent customer service
I have used hays travel for a few years & have always had good service. I book through Lynda Burns & she knows what I want & is very helpful.
For 4 or more rooms please call our Groups Team on 0800 408 4037.