To make an enquiry about an existing booking or to pay the balance of your holiday, please make sure you have your booking reference ready and call:
Customer Services on: 0844 277 9800.
Lines are open 7 days a week, Mon-Fri 8am - 10pm, Sat-Sun 9am - 8pm.
If you need to contact us in writing, please send your correspondence to:
Hays Travel Ltd,
28 Olive Street,
Tyne and Wear,
To request special assistance at UK and resort airports, or to generally ensure that less mobile customers have a happy holiday, please call us on: 0844 277 9800.
Lines are open 7 days a week, Mon-Fri 9am - 10pm, Sat-Sun 9am - 8pm.
or need help?
Call customer services on
0844 277 9800