Contact us

By telephone

To make an enquiry about an existing booking or to pay the balance of your holiday, please make sure you have your booking reference ready and call:

Customer Services on: 0844 277 9800.

Lines are open 7 days a week, Mon-Fri 8am - 10pm, Sat-Sun 9am - 8pm.

By post

If you need to contact us in writing, please send your correspondence to:

Customer Services,
Hays Travel Ltd,
28 Olive Street,
Sunderland,
Tyne and Wear,
SR1 3PE

By email

customer.services@hays-travel.co.uk

To find your nearest Hays Travel retail branch, Click here

For special assistance

To request special assistance at UK and resort airports, or to generally ensure that less mobile customers have a happy holiday, please call us on: 0844 277 9800.

Lines are open 7 days a week, Mon-Fri 9am - 10pm, Sat-Sun 9am - 8pm.

Already booked
or need help?
Call customer services on
0844 277 9800

Nobody offers you more The UK's largest independent travel agent

Company

Hays Travel Limited
Customer Services
28 Olive Street
Sunderland
Tyne and Wear
SR1 3PE

Registered in Great Britain No. 1990682

ABTA No. J3665

Hays Travel About us Contact us Terms of business Privacy policy ATOL Corporate Site Recruitment Independence Group Branch Locator Copywriter haysfaraway.co.uk hayscruise.co.uk haysski.co.uk haystravel.org

What we sell All Inclusive holidays Family holidays Long Haul holidays Bargain holidays Package Holidays Cheap holidays 2013 Holidays 2014 Holidays London Breaks Late Deals Cruises Currency City Breaks Flights Hotels

Top destinations Turkey Tenerife Greece Spain Benidorm Lanzarote Majorca Ibiza Goa Magaluf Gran Canaria Sharm El Sheikh Zante Bulgaria All Destinations

Most Searched North East deals Benidorm Holidays Sharm El Sheikh Holidays North West deals Majorca Holidays Scotland deals USA Multi Centre Holidays Tenerife Holidays Lanzarote Holidays Benidorm Hotels Sharm el Sheikh Hotels Holiday Sale Travel Agents