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Chester-le-Street Branch Manager: Laura Watson | Opened: 1996 | ABTA: E9022

90 Front Street, Chester-le-Street,
County Durham DH3 3BB


Tel: 0191 3873495

View our Chester branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Chester-le-Street branch profile

My name is Laura and I am the manager here in the friendly Chester le Street branch. I am currently into my 9th year with Hays Travel. As I am so busy when at work my favourite type of holiday is a relaxing beach based holiday somewhere nice and hot, my favourites being the beautiful Greek Islands and for a long haul holiday either Barbados or Mexico. However as I have a little girl, Florida, Walt Disney World in particular, is another place I am always excited about to visit.

Kerrie is our assistant manager and has over 14 years experience. Tsilivi in Zante and Mexico are her favourite destinations. Emma has worked with us for 20 years, 12 in this branch. She loves all holidays ranging from longhaul to log cabins and her favourite destination is also Mexico. Danielle is our cruise specialist she loves longhaul destinations such as Thailand and Abu Dhabi. Emma J joined Hays travel in 2014 and has really enjoyed her time here. She loves spending quality time with her family on holiday - Greece is her all time favourite! Gemma has been our Foreign exchange consultant for 12 years there isn't anything she doesn't know about currency, her favourite holiday is Disneyland Paris. Last but certainly not least our new recruit Molly who joined our team in August and loves learning about exciting destinations.

From last minute deals to UK getaways, city breaks to cruises, we aim to find you the best holiday to match your specific needs. And, when it comes to your holiday money, we’ll offer you competitive rates in our bureau de change.

How we engage with the local community

Last year we sponsored the local childrens football team Chester Town.

Heel & Toe is a charity that is extremely close to our hearts, which helps children in the community with cerebral palsy. We have regular visits to their local branch to meet and interact with the children.

We try to do a little bit of everything for this worthy cause; from keeping a donation tin in the shop for loose change, to arranging events.

Our recent fundraising day trip to Whitby featured a raffle with prizes and an entertainment journey there and back. Even the local Santander Bank branch got involved by very kindly matching the total amount of everything we'd raised! This meant we were able to donate £502.00, which we couldn't have done without the fantastic generosity of our customers and local businesses.

In November last year we supported the drama group at Park View School by donating a gift voucher for them to raffle on the night of their Red Riding Hood production.

Branch location

Why not come in and see us? We're easy to find, in the middle of Front Street, opposite the Lampton Arms.

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For 4 or more rooms please call our Groups Team on 0800 408 4037.