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Bishop Auckland Branch Manager: Lorraine Smith | Opened: 1999 | ABTA: G7302

88 Newgate Street, Bishop Auckland
County Durham DL14 7EQ


Tel: 01388 663777

View our Bishop branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Bishop Auckland branch profile

Welcome to Hays Travel Bishop, I have been with the company for just over two years now but I have worked in travel for over ten years! I have visited a mixture of destinations from long haul to cruise, but my favourite has to be New York especially at Christmas time. Lisa is my assistant manager and has been with Hays for 18 years. She’s full of knowledge when it comes to cruise, but her favourite place is Las Vegas!

Denise has worked in the branch since it opened and is very well known to our customers! She is very well travelled and has a lot of experience when it comes to recommending the best destination for you. Shannon is our long haul specialist in branch and her favourite exotic escape has to be Mexico because of the white sandy beaches and beautiful blue sea. Amanda is full of knowledge when it comes to Tenerife and the best places to stay! She is due to jet off again in June and will be able to tell you all about it when she returns! Hannah has worked in the branch for just over three years; her favourite holiday destination is the Quayside Village in Kavos. If you are looking to go on a club 18-30 holiday Hannah is the person to see!

Amy is our new apprentice and has been with us since August, she is very friendly and eager to get to know our customers. Her dream trip would be to visit a beach resort in Thailand and she hopes to visit in the future! Matthew is our foreign exchange consultant and has worked in retail in the past; this means he can recommend the best currency to take with you when you jet off on your travels!

Overall we have a wealth of knowledge to share with you and we look forward to welcoming you in branch soon.

We offer more choice in holidays than any other agents on the high street, from uk breaks and beach holidays to your perfect long haul escape or cruise we can find the best holiday to suit your needs, we care about our customers and make sure that they leave feeling happy and looking forward to their holiday. We love to hear back from customers knowing that they have had a great holiday and return year after year, we also welcome new customers into the branch with open arms.

How we engage with the local community

Within branch we always try to help where we can within the local community. Every year we work with local schools and organise their currency for school trips and we also hold an awards ceremony at Etherley Lane Primary school at the end of the year for students with full attendance.

During Christmas we donated gifts to The Womans Refuge of Bishop Auckland for the families that would be staying here over this period.

Branch location

We know our customers and we look after them. Let us help you find your perfect holiday - we're easy to find in the centre of Bishop Auckland.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.