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Bishop Auckland Branch Manager: Lorraine Smith | Opened: 1999 | ABTA: G7302

88 Newgate Street, Bishop Auckland
County Durham DL14 7EQ


Tel: 01388 663777

View our Bishop branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday11:00am - 4:00pm

Bishop Auckland branch profile

Welcome to Hays Travel Bishop Auckland. I have been the proud manager of this branch for almost three years. I have an amazing team who are so passionate, friendly and hardworking. Our regular customers will have experienced this for themselves and we look forward to welcoming new customers too. I have worked in travel for over 12 years now and my favourite destinations are New York at Christmas time and Mexico.

My assistant manager Lisa has worked for Hays Travel for over 18 years now. She's full of destination knowledge and so passionate to find the right holiday for our customers. Her favourite place has got to be Las Vegas after she went on her Honeymoon. Lisa also has great knowledge of cruising; she has experienced several ships so has great first hand experiences to share. Hannah is so dedicated and hardworking; she won Apprentice of the Year in 2015 which were all so unbelievably proud of. She has continued to prove why she won this award and is the girl to see if you’re looking for your party holidays. Her all-time favourite destination is Kavos.

Amanda has been with us for nearly two years now and has become a great asset to the team. Amanda is such a hard worker and valued member of our little family here in Bishop, she helps her team just as much as her customers. Her favourite place to visit is Tenerife and she just spent two weeks there this summer. Denise has been here since we opened so is very well known to a lot of customers. Denise has travelled worldwide so she really can give you expert destination advice. She has just got back from Dubai and had a great time there and can share her experiences with you. Last but by no means least we have our apprentice Amy. She joined us a year ago and has settled into the team well. Amy is so enthusiastic and passionate about travel and she is doing an amazing job in her apprenticeship so far. Her last holiday was Tenerife and she loved it that much she's back off again at the end of the year!

We offer more holidays and choice than any other agents on the high street and I'm really proud of my team and how they look after every single one of our customers. We offer a friendly service and we love finding the best holiday for all of our customers. Whether you are looking for a cruise, city break, beach holiday, ski trip or UK short break, we have the right holiday for you and we hope to see you sometime very soon.

In the meantime, why not head over to our Facebook page where you can see a selection of the amazing deals we have!

How we engage with the local community

Within branch we always try to help where we can within the local community. Every year we work with local schools and organise their currency for school trips and we also hold an awards ceremony at Etherley Lane Primary school at the end of the year for students with full attendance.

During Christmas we donated gifts to The Womans Refuge of Bishop Auckland for the families that would be staying here over this period.

Branch location

We know our customers and we look after them. Let us help you find your perfect holiday - we're easy to find in the centre of Bishop Auckland.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, White Rose, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.