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Birtley Branch Manager:Amanda Fodden | Opened: 1988 | ABTA: 35175

4 Arndale House, Durham Road, Birtley,
Tyne & Wear DH3 2PG


Tel: 0191 4106677

View our Birtley branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm

Birtley branch profile

Welcome to Hays Travel Birtley

I have worked for Hays Travel for 15 years. Starting work as an apprentice straight from school aged 16 at the Chester Le Street Branch. I worked my up to Assistant Manager in 2008 then Manager at the Birtley branch from May 2014 after returning to work from maternity leave. My favourite holiday destination is Las Vegas although now I have a one year old; it’ll be kids clubs and splash parks for the next few years.

We are a small team in Birtley but we have a big reputation for your customer service. Amy is our Assistant Manager and has 10 years travel. Her favourite destination is Las Vegas. Our senior sales consultant is Helen has got 24 years of experience in the travel industry. Overall our team has 50 years travel experience to it is safe to say booking your holiday with us will ensure expert advice.

How we engage with the local community

We are actively involved in the community throughout Hays Travel Birtley. Our branch is the main sponsor for the annual awards night at Birtley Athletics Club and we’ve also sponsored local events involving Macmillan Cancer Research and the Stroke Association.

In June 2015, a couple of us attended the Birtley Athletics Club awards night, which was held at the Emirates Durham International Cricket Ground. We presented the trophies, paid £148 for the medals and even donated a £100 gift voucher for the raffle.

For the Stroke Association, Amy (our assistant manager) and Helen (our senior sales consultant) went to a charity evening held in June 2015 and donated a £50 gift voucher to help raise money. In August 2015, we gave a £100 gift voucher to a charity night for Macmillan Cancer Research that took place in Birtley Catholic Club.

It’s not all charity and awards nights with us. We also support Thomas Whitfield, who is a local, unbeaten, professional boxer from Birtley Boxing Club. In January 2015, we gave Thomas £110 for his medical examination and blood tests, so he could renew his boxing license.

Branch location

We are located on the main front street of Birtley opposite Morrison’s hypermarket. Birtley offers free car parking within walking distance of our branch.

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