My Booking

Questions about your booking? Contact us

ABTA
Birtley Branch Manager: Amy Simpson | Opened: 1988 | ABTA: 35175
Address

4 Arndale House, Durham Road, Birtley,
Tyne & Wear DH3 2PG

Contact

Tel: 0191 4106677
Email: birtley@hays-travel.co.uk

View our Birtley branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
SundayCLOSED
 

Birtley branch profile

Welcome to Hays Travel Birtley! I'm Amy, the Branch Manager. I started working for Hays Travel in 2007 as a Sales Consultant in the Spennymoor branch. Since then I have worked my way up to Branch Manager here at Birtley. I have over 15 years of travel experience. Las Vegas is my favourite destination; I have visited twice and I still love it.

Although we are a small team at Birtley, we have a big reputation for delivering great customer service. My fabulous team is made up of Lisa, Helen, Lewis, Karen, and Holly. Together we have 50 years’ experience in the travel industry. We want all customers to know their holiday is in safe hands with us and that they can be sure to receive expert advice.

We offer all kinds of holidays, from short breaks in the UK and exotic holidays to far-flung destinations to cruises around the world. Whatever you're looking for, we have something to match your needs. We are a friendly and welcoming branch and pride ourselves on excellent customer service. We also offer foreign currency at very competitive rates, and can book your excursions and attraction tickets in advance, so you have nothing to budget for whilst in resort.

How we engage with the local community

Here at Hays Travel Birtley, we are always looking for ways to help our local community.

Earlier this year, we sponsored Lumley Football Club by funding their kit for the season. In April 2017, we sponsored Birtley Athletics Club and provided them with the runners’ medals and trophies at their cross-country run in April.

In September, we completed our first charity coach trip for Heel and Toe, a local charity that helps support hundreds of local children with physical disabilities. We had a fun day out to York with raffles and games on board the coach. We raised over £423 to donate to this children's charity.

Branch location

We are located on the main front street of Birtley opposite Morrison’s hypermarket. Birtley offers free car parking within walking distance of our branch.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter St Thomas, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Ormskirk, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, White Rose, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.