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ABTA
Birtley Branch Manager: Amy Simpson | Opened: 1988 | ABTA: 35175
Address

4 Arndale House, Durham Road, Birtley,
Tyne & Wear DH3 2PG

Contact

Tel: 0191 4106677
Email: birtley@hays-travel.co.uk

View our Birtley branch Facebook page
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
SundayCLOSED
 

Birtley branch profile

Welcome to Hays Travel Birtley. I’m Nicola - branch manager. I started working for Hays Travel in 2014 as assistant manager in our Gateshead branch. Since then I have been manager at our Consett branch and now here in Birtley. Florida is my favourite destination; I have visited five times and I still love it!

Although we are a small team at Birtley, we have a big reputation for delivering great customer service. My fabulous team is made up of Amy, Lisa, Helen, Lewis and Karen. Together we have 50 years travel experience! We want all customers to know their holiday is in safe hands with us and that they can be sure to receive expert advice.

We offer all kinds of holidays, from short breaks in the UK to those far flung destinations and cruises around the world. Whatever you're looking for we have something for you. We are a friendly and welcoming branch and pride ourselves on excellent customer service. We also offer foreign currency at very competitive rates, and can book your excursions and attraction tickets in advance so you have nothing to budget for whilst in resort.

How we engage with the local community

Here at Birtley we are always looking for ways to help in our local community. In October 2016 we donated a food hamper worth over £100.00 to Ouston Primary School as they were collecting food which was being donated to the People's Kitchen to help the less privileged.

In December 2016 Lewis and Lisa atteneded the Christmas Fayre where we had a Hays Travel stall. We donated a £50 voucher for the event. It was great meeting you all at this event!

The picture below is when we visited Birtley Hub Resource Centre. Helen and Lewis helped out on Saturday the 17th December 2016 to give the less fortunate a lovely Christmas dinner and sit with the guests. We were overwhelmed by the kindness of each and everyone of you that helped give the less fortunate presents and a lovely day to remember.

Branch location

We are located on the main front street of Birtley opposite Morrison’s hypermarket. Birtley offers free car parking within walking distance of our branch.

Allerton, Amesbury, Andover, Ashington, Aylsham, Barnard Castle, Basingstoke, Bebington, Billingham, Birkenhead, Birtley, Bishop Auckland, Bishops Waltham, Blandford, Blyth, Bognor Regis, Bolton, Boscombe, Bournemouth, Bradford, Bridlington, Bridport, Broadstone, Budleigh Salterton, Castleford, Chapeltown, Chard, Chester City, Chester Le Street, Chichester, Christchurch, Connah's Quay, Consett, Cramlington, Crewe, Crewkerne, Crook, Crossgates, Darlington Centre, Darlington Cockerton, Dawlish, Dorchester, Durham, Eastleigh, Ellesmere Port, Exeter, Exmouth, Fareham, Ferndown, Flint, Fordingbridge, Fulwell, Gateshead, Goring, Gosport, Halifax, Hartlepool, Hassocks, Havant, Hedge End, Heswall, Hexham, Highcliffe, Honiton, Horwich, Houghton, Hove, Hythe, Jarrow, Jesmond, Keighley, Killingworth, Knaresborough, Lymington, Maghull, Malton, Metro Centre, Middlesbrough, Midhurst, Mold, Morpeth, Nantwich, New Milton, Newcastle, Newport, Newton Abbot, Newton Aycliffe, North Shields, Northallerton, Oswestry, Paignton, Peterlee, Petersfield, Pickering, Plymstock, Pocklington, Poole, Prenton, Redcar, Ringwood, Ripon, Romsey, Rustington, Ryde, Salisbury, Seaham, Sedgefield, Shaftesbury, Shanklin, Sherborne, Sheringham, Shildon, Shipley, Sidmouth, Skelmersdale, South Shields, Southampton, Southborne, Spennymoor, Stanley, Stockton Heath, Stockton, Sunderland, Swanage, Teignmouth, Thirsk, Titchfield, Tiverton, Topsham, Torquay, Totnes, Totton, Verwood, Wakefield, Wallasey, Wallsend, Wareham, Warrington, Washington, Wellswood, Westbourne, Westhoughton, Weymouth, Whitley Bay, Wimborne, Winchester, Winton, Wrexham Yeovil and York

For 4 or more rooms please call our Groups Team on 0800 408 4037.