Already booked?
To enquire about your existing holiday booking, add insurance, or to make a payment, call our
Lines are open 7 days a week, Mon-Fri 8am - 9pm, Sat-Sun 9am - 6pm, or email customer.services@hays-travel.co.uk
You can also write to us:
Customer Services,
Hays Travel Ltd,
28 Olive Street,
Sunderland,
Tyne and Wear,
SR1 3PE
Click here to find your local branch.
You’ll find great rates on holiday money, plus details of our pre-paid credit card here. Alternatively, visit the foreign exchange counter in your local branch
Enter your booking reference number:
Customer Services
28 Olive Street
Sunderland
Tyne and Wear
SR1 3PE
